Technical Digital Project Manager

Solace Women's Aid; City of Westminster; On-site; GBP 100,000 - 125,000; Full time

Job summary

A charitable organization supporting survivors in London seeks a Technical Digital Project Manager to drive platform delivery and ensure accessibility and security. You will manage stakeholder relationships and oversee compliance while championing survivor-centric innovation. This role requires a proven background in project management and knowledge of accessibility standards. Join a committed team dedicated to making a real impact on gender-based violence support across London.

Qualifications

• Proven experience in technical product and project management.
• Strong knowledge of accessibility standards (WCAG 2.1 AA) and GDPR.
• Excellent communication and stakeholder engagement skills.

Responsibilities

• Drive platform delivery from concept to launch, ensuring accessibility and security.
• Act as the key liaison between stakeholders and the software development agency.
• Oversee integrations, compliance, and continuous improvement post-launch.

Skills

Technical product management

Project management

Stakeholder engagement

Agile methodologies

Vendor management

Job description

As a Technical Digital Project Manager, you'll have the knowledge, experience and skills to:

Responsibilities

• Drive platform delivery from concept to launch, ensuring accessibility, security, and trauma‑informed design.
• Act as the key liaison between stakeholders and the software development agency.
• Oversee integrations, compliance (GDPR, cybersecurity), and continuous improvement post‑launch.
• Champion survivor‑centric innovation and inclusive design.

Qualifications

• Proven experience in technical product and project management.
• Strong knowledge of accessibility standards (WCAG 2.1 AA), GDPR, and digital best practices.
• Skilled in agile/waterfall methodologies, vendor management, and CMS platforms.
• Excellent communication and stakeholder engagement skills.

Be part of a visionary alliance with 225 years of combined expertise making a real impact.

The London Survivors Collective is funded for the next five years, Respond, Galop, Survivors UK, and the four Rape Crisis Centres, run by Rape Crisis South London, Women and Girls Network, Solace, and Nia are working, alongside MOPAC, as a new alliance to deliver the Mayor's Pan‑London Sexual Violence Support Service. Using our 225 years of collective experience, and in consultation with survivors, we will offer a more consistent, accessible, and needs‑led sexual violence service offer across all 32 London boroughs and the City of London. In our first 18 months we will implement digital solutions which will improve referral pathways and help us to manage demand so we can ensure survivors have access to the same specialist service offer, wherever they live in London. Our vision is for survivors to have more choice, connection, and voice in their unique recovery journey. Our Alliance will offer tailored and empowering interventions suitable for all stages of healing, from initial support and safeguarding, advocacy, therapy, peer support, holistic interventions and spaces for growth and activism. Solace Women's Aid is dedicated to ending the harm caused by gender‑based violence. You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference. Our approach is holistic and empowering, partnering with survivors to help them achieve independent, abuse‑free lives. Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor‑led, trauma‑informed, empowering, diverse, anti‑racist and anti‑discriminatory.