Technical Coordinator

Vantage Consulting; England; On-site; GBP 32,000 - 38,000; Full time

Job summary

A growing company in the BMS sector is seeking a Technical Coordinator to join their team in Kent. This full-time position involves providing operational support, coordinating projects, and ensuring compliance with health and safety standards. The ideal candidate should have experience in technical support or project coordination, strong analytical and communication skills, and proficiency in Microsoft Excel. The salary ranges from £32,000 to £38,000.

Benefits

Company pension

25 days holiday pro rata

Qualifications

• Experience in technical support or project coordination.
• Ability to absorb new information quickly.
• Strong IT literacy and adaptability to new systems.

Responsibilities

• Providing troubleshooting support to on-site engineers.
• Assisting in the development of project plans and timelines.
• Preparing progress reports and updates for stakeholders.

Skills

Analytical skills

Communication skills

Microsoft Excel proficiency

Attention to detail

Job description

Overview

Job Title: Technical Coordinator
Position: Full Time
Hours: 08.30hrs to 17.00hrs with an hour for lunch.
Location: Kent
Holiday Entitlement: Pro Rata - 25 Days per annum, 3 days are to be kept for Christmas and New Year
Company Pension: Available upon completion or probationary period.
Salary: £32 - 38,000
NO HYBRID WORKING IS OFFERED AS PART OF THIS ROLE.

Description: An exciting opportunity has arisen to join a Kent based company that have a new opening for a Technical Coordinator to join our operational team. They are a fast growing and established company within the BMS/Energy Sector working with numerous blue-chip clients. A key part of our development strategy is to continuously supplement the team with key people to allow us to enhance our service offering and assist the business in future growth. Working within a small and dynamic team, you will be required to carry out a varied and exciting role for one of our valued existing Clients. A previous background in the building services industry would be preferred. However, candidates will be considered from other sectors especially those with an IT or technical support background. The candidate will be responsible for the successful co-ordination and delivery of new & existing Project Works and Maintenance Services (Planned Preventative Maintenance (PPM) and Reactive Maintenance). Full training and support will be provided to the right candidate.

The role will involve but not be limited to:

Responsibilities

• Technical & Operational Support
  • Providing troubleshooting support to on-site engineers, helping resolve issues efficiently
  • Liaising with technical teams to resolve issues or escalate faults
  • Preparing clear and detailed scopes of work along with supporting documentation ahead of site visits
  • Assisting with systems configuration or setup
  • Analysing energy data to identify errors or anomalies for corrective action.
  • Reviewing technical documentation and specifications where required
• Project Coordination & Planning
  • Assisting in the development of project plans, timelines, and resource schedules
  • Tracking key project stages and deliverables
  • Organising and dispatching equipment required for project and maintenance works, ensuring timely delivery to engineers or site locations.
  • Creation and maintenance of project documentation
  • Ensuring health and safety procedures are followed during on-site activities, in line with company and regulatory standards.
  • Managing communication with subcontractors and third-party service providers to ensure alignment and timely delivery
• Administrative & Reporting
  • Preparing progress reports and updates for stakeholders
  • Updating internal trackers and databases
  • Liaising with accounts/office administrator for order placements with suppliers or subcontractors
  • Collating and submitting O&M manuals and project close-out documentation
  • Supporting compliance with health & safety and quality standards

Candidate Profile

The ideal candidate will thrive in a fast-paced environment and demonstrate the ability to absorb new information quickly. They should be methodical, process-driven, and possess an analytical or enquiring mindset - capable of thinking critically, asking the right questions, and distilling complex information into key points. Strong attention to detail is essential, along with excellent communication skills and the ability to present information clearly and concisely.

Suitable applicants will ideally have worked in a similar role such as:

• Technical Support Coordinator (IT or building services)
• Project Coordinator (with technical or engineering exposure)
• Engineering or Technical Professional with Administrative Responsibilities
• Energy Analyst
• Facilities or Maintenance Coordinator
• Service Delivery Coordinator
• IT Support Analyst (with experience in system monitoring or configuration)
• Systems Administrator (with exposure to building or energy systems)

Candidate attributes

• Exceptional analytical skills with a keen eye for detail and accuracy
• Advanced proficiency in Microsoft Excel, including confident use of formulas for data manipulation and formatting
• Understanding of Building Management Systems (BMS) and metering is desirable but not essential
• High level of IT literacy, with the ability to quickly adapt to new systems and tools
• Outstanding communication abilities, capable of navigating complex discussions with suppliers, clients, and internal stakeholders both in person and digitally
• Purpose-driven mindset, motivated by meaningful work and long-term impact
• Approachable and open demeanour, underpinned by strong moral and ethical standards
• Genuine passion for social and environmental causes
• Proactive and energetic approach, bringing enthusiasm and drive to every task
• Thrives in fast-paced environments, with a collaborative and team-oriented attitude
• Resilient and optimistic, especially when facing challenges or setbacks
• Strong sense of accountability, both personally and within team dynamics
• Legally eligible to work in the UK