Technical Compliance Engineer

Gaming Laboratories International, LLC; Bethesda; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global gaming services company in North Wales is seeking a Technical Compliance Engineer to provide consulting services and ensure compliance with gaming regulations. Ideal candidates should have a degree in a related field and possess strong analytical and communication skills. The role includes customer support, evaluation of submissions, and maintaining compliance with regulations. Excellent employee benefits and support for career development are offered.

Benefits

25 holidays per year

Pension Plan

Discretionary Annual Salary Reviews

Free on-site parking

Qualifications

• Two- or four-year degree in a relevant technical field.
• Must possess good analytical skills.
• Must have great written and oral communication skills.

Responsibilities

• Provide customer service/support to regulators and suppliers.
• Conduct evaluations of submission files, identifying regulatory concerns.
• Evaluate documentation related to submissions/testing.

Skills

Analytical skills

Written communication skills

Oral communication skills

Customer service

Teamwork

Multi-tasking

Education

Degree in computer science, electrical engineering, or equivalent

Tools

Microsoft Office

JIRA

Job description

Overview

Location - office based - Bangor, North Wales

While providing integrity to the casino and gambling industry for over 33 years, GLI has established an incomparable team of professionals. Join a global market leader in the gambling industry while gaining valuable experience to support a fast-paced, collaborative team.

The Technical Compliance Engineer provides technical consulting services to regulators, manufacturers, and Engineering staff. This position is responsible for the review and evaluation of technical matters related to gaming regulatory compliance. The team acts as a technical conduit between the regulators and laboratory testing or the “lab mechanics” that ensures tests are performed correctly, to the regulator’s satisfaction. Technical Compliance Engineers are advisors on technical gaming regulations both internally and externally.

Who We Are…

With over 35 years in the industry, Gaming Laboratories International is the global leader in the testing and certification of gaming devices and systems. We are proud of our stability and our history of world-class customer service delivery to more than 475 jurisdictions worldwide.

Why You Should Work Here…

Our employees are at the heart of everything we do, which is why they are our biggest investment. We offer competitive salaries, top-notch benefits, and a company culture focused on employee development and career enhancement. Our team members can communicate and collaborate with colleagues around the world.

Duties & Responsibilities

• Provide customer service/support to regulators and suppliers
• Conduct evaluations of submission files, identifying any areas of regulatory concern and provide related determinations. This includes but is not limited to:
• Handling Incoming Review / Critical modifications
• Performing Outgoing Reviews / Technical Evaluations
• Performing Issues/Bugs Evaluations
• Development of Certification Report Disclosures
• Evaluate documentation related to submissions/testing and demonstrate a basic level of understanding of gaming product(s)
• Responsible for maintaining current regulations, jurisdictional profiles
• Maintains working knowledge of common industry technical standards and minimum internal controls for assigned jurisdictions
• Maintains familiarization with GLI Standard Series and Evolution and jurisdictional process changes
• Perform reviews from a regulatory compliance stance on new verification utilities & procedures
• Develop/maintain internal procedural documentation, coversheets, forms and test scripts
• Work with the Engineering groups in various offices on regulatory technical questions and issues
• Provide technical training and/or workshops to internal/external customers
• Use of JIRA to keep track of current projects

Experience, Education, Skills, And Credentials

• Two- or four-year degree in computer science, electrical engineering, computer engineering or equivalent technical backgrounds.
• Formal training, experience, or demonstrated competency may be evaluated and considered acceptable in lieu of the educational requirements
• Must possess good analytical skills
• Must have great written and oral communication skills, including a passion for customer service
• Must have the ability to quickly assess issues, find solutions, and analyse the results
• Must have the ability to multi-task and work as part of a team
• Must have Intermediate knowledge of Microsoft Office

We Offer Excellent Paid Benefits That Include

• 25 holidays per year, plus Bank Holidays
• Pension Plan
• Discretionary Annual Salary Reviews
• Opportunity to work in a diverse workplace with 48 different nationalities
• Free on-site parking

Gaming Laboratories International (GLI) is a gaming services company. Any of our employees may be required to obtain a gaming license within one or all the gaming jurisdictions. If you are requested by GLI to obtain a gaming license, your continued employment may be contingent on your ability to obtain that gaming license.

This job description should not be interpreted as all-inclusive; it is intended to identify the major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related tasks and responsibilities than those stated above.

GLI is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.