Team Medical Administrator | Greater Manchester Mental Health NHS Foundation Trust

Greater Manchester Mental Health NHS Foundation Trust; Bolton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A mental health services organization in Bolton seeks a Senior Medical Administrator to provide extensive administrative support to medical teams. Responsibilities include managing correspondence, booking appointments, and serving as the first point of contact for patients. The ideal candidate will liaise with various health professionals while ensuring accuracy in all records. The role includes additional pay enhancements for evening and weekend work, with excellent annual leave and pension benefits.

Benefits

Pay enhancements for evenings and weekends

27+ days annual leave

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discounts

Responsibilities

• Undertake general office duties including typing of medical correspondence.
• Manage calls from service users and other health professionals.
• Book appointments ensuring accurate data handling.
• Perform audio/clerical duties for medical staff.
• Serve as first contact for patients and external agencies.
• Provide reception cover as needed.

Job description

Overview

To support the Senior Medical Administrator in providing a comprehensive administrative service to the medical teams within the Bolton Adult Community Mental Health Team.

Responsibilities

• Undertake general office duties including the typing of medical and other correspondence, actioning any requirements identified within the typing.
• Answer and manage calls from service users and their carers / relatives and other health and social care professionals.
• Book appointments for service users and send all relevant correspondence relating to service user appointments, ensuring all data is accurate and up to date.
• Undertake audio/clerical duties for the team of medical staff including minutes of meetings, typing of clinical letters and reports, and clinical activity data inputting onto the electronic patient record system ensuring accuracy at all times.
• Be the first point of contact for patients, carers and other external agencies. Liaise with GP surgeries, social services, coroner's office and other hospitals. Be part of the multi-disciplinary team.
• Some reception cover in times of absence, booking of patient appointments and managing of medical teams diaries.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options. Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity. Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Benefits

• Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts

This advert closes on Wednesday 8 Oct 2025