Team Manager

iD; Northampton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global logistics company based in Northampton is looking for a Team Manager to lead a dynamic team. The ideal candidate will have experience in a leadership role within a warehouse environment and a people-first approach. This full-time on-site position involves communication, team coaching, and operational excellence. Join a growing team and contribute to the foundation of a promising future.

Qualifications

• At least 12 months experience in a leadership position.
• Experience in a warehouse/logistics operation.
• Ability to undertake relevant leadership qualifications.

Responsibilities

• Lead and engage a team while exemplifying company values.
• Coach team members and hold performance reviews.
• Deliver effective communication and shift briefs.
• Organize work allocation and monitor progress.
• Ensure compliance with health and safety regulations.

Skills

Leadership experience

Communication skills

Coaching and development

Customer-focused approach

Agility

Education

Level 3 Leadership qualification (or equivalent)

Job description

Overview

Exciting times are ahead for us at ID Logistics. We are growing fast and we want you to be part of it. We are looking for a Team Manager who can roll up their sleeves, get things done, support and grow their team and develop themselves further. If you are excited to use your leadership experience to support the aspirations of our business, we would like to hear from you.

Responsibilities

• Lead a team, driving engagement whilst role modelling ID Logistics values
• Maintain high standards of communication with your teams
• Coach colleagues to be the best they can be through continuous development, ongoing coaching and feedback including regular 121s and formal performance reviews
• Hold regular 121 conversations with warehouse colleagues to discuss performance, opportunities and development with future potential and succession planning
• Deliver effective and meaningful shift briefs and regular briefs to your teams, ensuring clear communication channels of relevant information
• Organise teams effectively, allocating work while monitoring progress to meet customer service requirements
• Deliver effective people management processes in line with Company Policy, ensuring key activities (e.g., payroll) are processed in a timely manner
• Prioritise the needs of the Customer with a customer-focused approach in operational activities and decision making
• Deliver sustained KPI performance, understanding the business/cost implications of decisions
• Use forecasts and trends to plan for short- and long-term requirements
• Accountable for the quality control of dispatch sortation items
• Maintain the accuracy and security of stock through appropriate systems and procedures and compliance with agreed processes
• Collaborate with colleagues within the operation to deliver site results
• Keep Health and Safety at the forefront and coordinate regular H&S checks on site
• Adopt a mindset of continuous improvement to best deliver for our customer

Your Skills & Experience

• Ideally you will have at least 12 months experience in or stepping up into a Leadership position
• Previous experience working within a warehouse / logistics operation
• You will hold, be studying for, or be happy to undertake a Level 3 Leadership (or equivalent) qualification
• Proven experience driving performance in a results-oriented environment
• A people-first leadership style that engages and motivates your team
• Agile, able to respond to changes and support new initiatives
• Strong communication skills and the ability to influence colleagues, peers, managers and other stakeholders

About Us

ID Logistics is an international contract logistics group with a presence in 18 countries, representing more than 8.0 million square meters of warehousing facilities in Europe, America, Asia, and Africa, with 38,000 employees. Our client portfolio spans retail, industry, detail picking, healthcare and e-commerce sectors, and we are characterised by high-technology offerings.

We have been growing for more than 20 years, with an ethos of unity and constant innovation. We move fast while being rigorous and precise. We launched our UK business in June 2023, expanding to accommodate significant growth, and this is an exciting time to join the UK team and help build solid foundations for a promising future.

Operational excellence is a founding value of ID Logistics, and every employee contributes to it: all ideas are listened to, and past experiences enrich us. Develop your ideas on the job in our Northampton headquarters. This is a full-time on-site position based in Northampton with two shifts: Mornings 6am–2pm or Afternoons 2pm–10pm. Please note we may review and progress applications ahead of the closing date. We are not looking for agency support currently.