Team Leader Supported Housing Young People

LiveWest Homes Ltd; England; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading housing organization in the United Kingdom seeks a dedicated Team Leader to oversee the Supported Housing Young People services. The role requires supervising Youth Development Workers, ensuring quality services, and collaborating with external agencies. Ideal candidates should have experience with diverse youth needs and relevant qualifications such as Level 3 in a pertinent field. This full-time position offers diverse responsibilities and impactful community engagement, along with competitive benefits and a commitment to safeguarding.

Benefits

Generous Annual Leave

Pension Contributions

Health Care Cash Plan

Professional Growth Opportunities

Family Support Policies

Mental Health Support

Cycle to Work Scheme

Volunteering Days

Qualifications

• Experience in supporting young people with challenges.
• Understanding of relevant legislation and safeguarding practices.
• Ability to handle complex situations with effective communication.

Responsibilities

• Supervise and guide Youth Development Workers.
• Allocate cases and ensure effective assessments.
• Conduct audits to maintain service quality.
• Collaborate on safeguarding concerns with external agencies.
• Build partnerships to enhance support for youth.

Skills

Experience working with young people with diverse needs

Strong understanding of safeguarding and youth development

Decision-making skills in complex situations

Effective communication skills

Flexibility to work outside normal hours

Education

A Level 3 qualification in a relevant field

Safeguarding certification

Coach qualification (desirable)

Mental Health First Aid certification (desirable)

Job description

Are you passionate about making a real difference in the lives of young people? Do you thrive in a dynamic, responsive environment where coaching, collaboration, and continuous learning are at the heart of everything you do?

LiveWest is looking for a dedicated Team Leader to support our Supported Housing Young People services. In this role, you’ll help shape a safe, empowering, and person‑led environment that nurtures independence and growth for young people facing challenges.

Key Responsibilities

• Supervise and support a team of Youth Development Workers to deliver high‑quality services.
• Allocate cases and ensure timely assessments, support sessions, and reviews.
• Conduct case audits to maintain high standards of practice and documentation.
• Hold a caseload of young people (where appropriate), ensuring action plans and risk assessments are current and effective.
• Collaborate with the Team Manager and external agencies to address safeguarding concerns.
• Build and maintain partnerships with external organisations to enhance support for young people.
• Use performance data to guide team development and ensure compliance with statutory requirements.
• Deliver high‑quality supervision that supports professional growth and retention.
• Assist in recruiting, developing, and motivating colleagues to meet evolving service needs.
• Respond to crises and emergencies, coordinating support across teams.
• Support the achievement of commissioned outcomes and internal targets.

Why Join LiveWest

At LiveWest, we don’t just provide housing — we build futures. Our team uses an Advantaged Thinking approach, focusing on strengths, aspirations, and potential. You will be part of a passionate, inclusive team that reflects the diversity of the young people we support. Every day is different, every story matters, and your leadership will help shape brighter futures.

This role is being offered on a full time basis working 37 hours per week. This is a field based role covering schemes across Truro, Liskeard, Bodmin and St Austell.

For further information about this role, and LiveWest, please view our candidate information pack.

We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory enhanced DBS check.

Qualifications & Skills

• Experience working with young people with diverse needs, including homelessness, mental health, and substance misuse.
• Strong understanding of safeguarding, relevant legislation, and youth development.
• Ability to make sound decisions in complex situations and communicate effectively.
• Willingness to work flexibly; outside normal office hours to meet the needs of young people.
• A Level 3 qualification in a relevant field (or willingness to work towards).
• Safeguarding certification.
• Desirable: Coach qualification.
• Desirable: Mental Health First Aid certification.

Please note: This role is not eligible for a CoS. Applicants must have the right to work in the UK for the full duration of the role without a CoS.

Our Reward and Benefits

• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.

About Us

At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.

Our values guide everything we do – from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.

As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.

We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.

Inclusion at LiveWest

At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.

We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.

Join Us

Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.

You can read more about Inclusion at LiveWest by visiting our website.