Team Leader - PI Motor Insurance

Red Dot Commercial Limited; Piddinghoe; On-site; GBP 35,000 - 43,000; Full time

Job summary

A leading insurance firm is seeking an experienced PI Team Leader to guide a high-performing team in a fast-paced environment. This role offers a competitive salary of £35-42.5k, along with generous benefits and training opportunities. Ideal candidates will have strong leadership skills and technical knowledge of personal injury claims management. The position is full-time and on-site with potential hybrid options.

Benefits

Competitive salary with annual reviews

Generous holiday allowance

Pension scheme

Ongoing training and development opportunities

Supportive and collaborative working culture

Qualifications

• Experience managing or supervising a team within PI claims or a similar insurance setting.
• Strong technical knowledge of personal injury claims handling.
• Excellent communication, coaching, and mentoring skills.
• Ability to prioritise workloads and keep the team focused on delivering results.
• A proactive approach to problem-solving and continuous improvement.

Responsibilities

• Leading a team of PI Claims Handlers, setting clear expectations and ensuring high standards of service.
• Managing workloads, coaching, and developing staff to meet individual and team objectives.
• Overseeing the effective handling of PI claims, ensuring compliance with regulatory and legal requirements.
• Driving performance, improving processes, and ensuring cases are resolved efficiently and fairly.
• Acting as a point of escalation for complex cases and supporting decision-making.

Skills

Leadership skills

Communication skills

Coaching and mentoring

Problem-solving

Job description

Overview

PI Team Leader (Motor) – Bolton (on-site, full-time). Hybrid and flex options. Salary: £35-42.5k + benefits. We are looking for an experienced PI Team Leader to join a busy, fast-paced insurance environment. This is an excellent opportunity for someone with strong leadership skills and solid knowledge of personal injury claims to guide and support a high-performing team.

Responsibilities

• Leading a team of PI Claims Handlers, setting clear expectations and ensuring high standards of service.
• Managing workloads, coaching, and developing staff to meet individual and team objectives.
• Overseeing the effective handling of PI claims, ensuring compliance with regulatory and legal requirements.
• Driving performance, improving processes, and ensuring cases are resolved efficiently and fairly.
• Acting as a point of escalation for complex cases and supporting decision-making.

Qualifications

• Experience managing or supervising a team within PI claims or a similar insurance setting.
• Strong technical knowledge of personal injury claims handling.
• Excellent communication, coaching, and mentoring skills.
• Ability to prioritise workloads and keep the team focused on delivering results.
• A proactive approach to problem-solving and continuous improvement.

What’s on offer

• Competitive salary with annual reviews.
• Generous holiday allowance and pension scheme.
• Ongoing training and development opportunities.
• Supportive and collaborative working culture.

Apply now.