Team Leader - London Colney

DCK Group; London Colney; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fashion jewellery company is seeking a Retail Team Leader/Supervisor for their London Colney location. The role involves managing a team of retail associates and ensuring excellent customer service and visual merchandising standards. Candidates should have supervisory experience in retail, be confident and positive in their interpersonal skills, and be tech savvy with mobile applications. Offering competitive pay and flexible working hours, this position emphasizes teamwork and a friendly attitude.

Benefits

Competitive rates of pay

Free jewellery - up to £55 per month

Flexible working hours

No weekend working

Qualifications

• Supervisory experience in a retail setting is a must.
• Confident & positive with good interpersonal skills.
• Able to work unsupervised, following written & visual instructions.

Responsibilities

• Deliver excellent product presentation and visual merchandising standards.
• Provide line management support to retail associates.
• Follow operational processes and policies for a safe working environment.

Skills

Supervisory experience in a retail setting

Confident & positive interpersonal skills

Ability to travel efficiently

Tech savvy with mobile apps

Tools

Mobile software and Apps

Job description

Role Title – Retail Team Leader/Supervisor - London Colney

35 hours per week- £13.00 per hour

DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco, Boots and many more!

Our Retail Supervisors are key to our business, providing face to face contact and hands‑on merchandising expertise in the stores that we work with, and line management responsibility to our team of retail associates. In return we provide:

• * Competitive rates of pay
• * Free jewellery - up to £55 per month!
• * Flexible working hours – you work the hours anytime during the day which suits you
• * No weekend working

This will be on a 35 hour contract per week, Monday to Friday. Pay rate is £13.00 per hour.

Location: You will cover the zone of London Colney and your base town will be London Colney

This is a multi‑site role, providing cover in your designated zone so you will need to drive as well as have access to your own vehicle.

Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.

Job role

• You will need to be host and customer-focused, with a friendly, polite, professional and positive attitude – an ambassador for our brands
• Consistently deliver excellent product presentation and visual merchandising standards in order to optimise sales
• Provide line management support to your team of retail associates, providing zone escalation support and ad‑hoc expertise when required.
• Follow all operational processes and policies, ensuring an efficient and safe working environment
• Your appointments will be planned for you using our industry‑leading scheduling system which you will access on your mobile phone

The experience we are looking for

• Supervisory experience in a retail setting is a must – you need to love working in a team, and enjoy building productive professional relationships.
• Confident & positive with good interpersonal skills
• Happy to work unsupervised, following written & visual instructions
• Has a great standard of personal presentation as an ambassador for our brands
• Able to travel efficiently to all locations in the zone using your own vehicle. You must be a driver to be able to fulfil the needs of this role, so please only apply if you have a full valid driving licence and access to your own vehicle.
• Access to a device with the operating system of either Android 8.1 or later OR Apple IOS is 13.4 or later
• Confident with the use of Mobile software and Apps

Please send an updated CV to be considered!