Team Leader

Unidad Educativa Bilingüe Delfos; Wales; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading care organization in Cwmbran is recruiting a part-time Team Leader for 24 hours a week. The role involves supporting adults with physical and learning disabilities while ensuring high-quality, person-centred care. Candidates should have QCF Level 3 in Health and Social Care and leadership experience in social care, emphasizing effective team management and compliance with care standards. This position offers a chance to foster a positive and inclusive environment.

Benefits

Emotional support

Medical benefits

Financial benefits

Physical activity resources

Qualifications

• Experience in a leadership role within adult social care, ideally in day services or complex care settings.
• Background in supporting individuals with physical, learning, and/or mental health needs.

Responsibilities

• Lead and motivate support staff, ensuring high standards of care.
• Ensure compliance with health and safety regulations.
• Monitor service delivery to achieve person-centred outcomes.

Skills

Leadership

Organisational skills

Problem-solving

Communication

Interpersonal skills

Education

QCF Level 3 in Health and Social Care

Job description

Overview

The Cwmbran family is recruiting! We are looking for a part-time Team Leader position working 24 hours over 3 days a week (flexibility regarding days can be discussed at interview).

As a Team Leader within Cwmbran Day Opportunities, you will play a key role in supporting adults with physical and learning disabilities, including complex needs. Working with the current Team Leader and reporting directly to the Service Manager, you will lead a team of support staff to deliver high-quality, person-centred care and meaningful day experiences. You’ll ensure the smooth running of daily operations, uphold regulatory standards, and foster a positive, inclusive environment that promotes independence, engagement, and well-being.

Key Responsibilities

• Operational Support
• Assist the Service Manager in the day-to-day running of the service, including staffing, scheduling, and resource coordination.
• Ensure compliance with the local authority and health and safety regulations.
• Uphold Salutem policies and procedures across all aspects of service delivery.
• Team Leadership
• Lead and motivate support staff, ensuring they are well-trained, supported, and delivering high standards of care and support.
• Support recruitment, induction, and retention of staff, including hands on cover when needed.
• Conduct regular supervisions and staff appraisals, identifying development needs and opportunities.
• Promote a culture of teamwork, inclusivity, and continuous learning.
• Plan and coordinate meaningful, person-centred activities for support workers to deliver, ensuring they align with individual goals, interests, and developmental needs.
• Chair team meetings in the absence of the Service Manager, ensuring effective communication, continuity, and follow-up on actions.
• Person-Centred Planning
• Ensure individual support plans are in place and regularly reviewed, reflecting each person’s goals, preferences, and needs.
• Work collaboratively with the wider multidisciplinary team to support individuals with complex physical, mental health, or behavioural needs.
• Monitor service delivery to ensure plans are followed and outcomes are achieved.
• Ensure that planned activities contribute to personal development, social inclusion, and overall well-being.
• Quality and Compliance
• Participate in audits and reviews to maintain high standards of care and compliance.
• Support quality improvement initiatives and ensure accurate documentation, including support plans and risk assessments.
• Assist in preparing for inspections, internal and external reviews.
• Safeguarding and Risk Management
• Identify and manage risks to individuals and staff, ensuring appropriate safeguards are in place.
• Ensure safeguarding protocols are followed and incidents are reported and addressed promptly.
• Promote awareness and adherence to safeguarding policies among staff.
• Family and Stakeholder Engagement
• Act as a point of contact for families and carers, maintaining open and empathetic communication.
• Keep families informed of changes in support or health status.
• Champion a person-centred approach that respects individual rights and choices.
• Resource Coordination
• Support the Service Manager in managing budgets and resources effectively.
• Oversee stock levels and ensure the service is equipped to meet individual needs.
• Contribute to cost-effective rota planning and resource use.

Person Specification

Qualifications

• QCF Level 3 in Health and Social Care (or equivalent) is essential.

Experience

• Experience in a leadership role within adult social care, ideally in day services or complex care settings.
• Background in supporting individuals with physical, learning, and/or mental health needs.

Skills And Abilities

• Strong leadership, organisational, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to manage priorities and remain calm under pressure.
• Knowledge of safeguarding, regulatory standards, and person-centred care principles.

Desirable Attributes

• Passion for supporting adults with complex needs and enhancing their quality of life.
• Commitment to continuous improvement and high standards of care.
• Proactive and hands-on leadership style.
• Empathetic, patient, and resilient.

This role is ideal for someone who thrives in a leadership position, values person-centred care, and is committed to creating meaningful opportunities for individuals in a dynamic day service environment.

Our core values and benefits summary include emotional support, medical and financial benefits, and physical activity resources. The organisation recognises achievements and is committed to safeguarding and safer recruitment processes (enhanced DBS and, where applicable, overseas criminal record checks).