Team Leader

Orwell Housing Association; Ixworth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A supportive housing organization in Ixworth is seeking a Care Team Leader to oversee operations at Blackbourne View. In this role, you'll inspire a team, assess customer care needs, and develop care plans. The ideal candidate will hold a Level 3 qualification in Health and Social Care and have supervisory experience or commit to achieving it. This position offers 22 days annual leave, ongoing training opportunities, and a supportive work environment focused on inclusivity.

Benefits

22 days annual leave plus bank holidays

Free DBS checks and vaccinations

Cashback health plan

Training and development opportunities

Qualifications

• Must possess Level 3 in Health and Social Care or equivalent.
• Must have a supervisory qualification or commit to achieving one within 18-24 months.

Responsibilities

• Oversee day-to-day operations of Extra Care service.
• Lead and support the care team for high-quality service.
• Assess new customers and work with agencies for care needs.
• Contribute to recruitment and induction of new team members.
• Develop care plans and execute care packages.

Skills

Leadership

Empathy

Team management

Care assessment

Education

Level 3 in Health and Social Care

Supervisory qualification

Job description

Care Team Leader - Blackbourne View, Ixworth

£29,643.52 per annum (Effective from 1st Jan 2026)

38 hours per week; Permanent

Work pattern: Monday- Friday 8-4 or 9-5

Must be flexible to change shift and work weekends if required

Job Ref: BBV053

Blackbourne View Team Leader - Make a Meaningful Impact

Join us as a Care Team Leader, where kindness, integrity, and respect are at the heart of everything we do.

We are committed to creating an inclusive and supportive environment where everyone is valued.

In this role, you'll do more than oversee tasks-you'll help enhance well-being, promote independence, and ensure a high standard of care for those we support. If you share our values and want to make a real difference, we'd love to hear from you.

About the Role

As a Care Team Leader, you will work closely with the Service Manager to oversee the day‑to‑day operations of our Extra Care service. Your leadership will inspire and support the care team, ensuring we deliver the highest quality service to our customers.

As part of this role, our Care Team Leader will also:

• Meet new customers and assess what care and support they need working with other agencies.
• Be a leader in the service and empower the team members in everything they do.
• Contribute to recruitment and induction of new members of the care team.
• Provide regular reviews with customers and other professionals and to be able to develop care plans and setting up packages of care.
• Provide workshops and awareness sessions on varying aspects of care provision alongside competency checks.
• Provide one to one support including supervision, appraisals and reflective practice to team members.

About Blackbourne View:

Blackbourne View is an Extra Care housing scheme, helping people to live independently for as long as possible. It gives them the security and privacy of a home, with a range of shared facilities on the premises and 24‑hour care services. It also offers couples the opportunity to continue living together.

More reasons to apply…

• 22 days annual leave (pro rata) plus bank holidays.
• Free DBS checks, Hepatitis and Flu vaccination.
• Cashback Health plan.
• Access to Blue Light Card - membership fees applies.
• ongoing training and development & opportunities to progress in your role through the Orwell Academy.
• Wellbeing programme.
• Great training and development opportunities.

Interview Dates: To Be Confirmed

Person Specification...

• Level 3 in Health and Social care or above
• Supervisory qualification or commitment to achieve within 18 - 24 months

Before applying…

Please notice Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role.

This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC).

The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more.

Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute.

Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential.

We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.

If there's a barrier to you applying for any of our roles, we'd like to remove it so please get in touch with our Talent team either by giving them a call (01473 228782) or emailing [e-mail].

Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the privacy notice - https://www.orwell-housing.co.uk/about-us/privacy-policy/

By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - https://www.orwell-housing.co.uk/about-us/privacy-policy/consent to the processing of your data as part of this application.

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