Team Leader-

Mountain Warehouse; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading outdoor retailer is seeking a Team Leader to oversee team performance and ensure excellent customer service. The ideal candidate will motivate their team, ensure standards are met, and engage customers effectively. Prior supervisory experience is required, along with strong organizational skills. This role offers a variety of employee benefits including a generous discount and development opportunities.

Benefits

50% Employee Discount

Monthly bonus scheme

Twice-yearly uniform allowance

20 days annual leave

Auto-enrolment Pension scheme

Employee Assistance Programme

Cycle to Work scheme

Qualifications

• Previous supervisory/Team Leader experience.
• Ability to motivate a team.
• Good organizational skills.
• A passion for selling and customer engagement.
• An interest in visual merchandising.

Responsibilities

• Leading and motivating your team.
• Delivering great Customer Service.
• Encouraging the team to hit their KPIs.
• Ensuring great company standards.
• Visual merchandising.

Skills

Motivational skills

Organizational skills

Customer engagement

Passion for selling

Job description

Overview

• 50% employee discount
• monthly bonus
• employee referral incentive
• leading outdoor retailer

Responsibilities

• Leading and motivating your team
• Delivering great Customer Service
• Encouraging the team to hit their KPIs
• Ensuring great company standards
• Visual merchandising
• Being a Brand Ambassador

About you / Qualifications

• Previous supervisory/Team Leader experience
• Ability to motivate a team
• Good organisational skills
• A passion for selling and customer engagement
• An interest in visual merchandising
• Clothing experience - desirable but not essential
• Passion, enthusiasm, and a hands-on attitude

Company

Who are we? At + stores globally and over employees we are a leading outdoor retailer, with an always-evolving attitude. You can find out about our fantastic own-brand products, as well as our newly launched brands, such as Animal, at We’re working hard on sustainability, introducing more and more organic and recycled products- One Planet. Check out our “Inside the Outdoors” section, where you can explore the outdoors, find expert advice on how to choose your ski pants or top tips for dog owners, and learn about some of our charity ventures. International- we have stores in Europe across Poland, Germany and Austria, across the pond in Canada and the USA, and our latest adventure is in New Zealand! Animal was acquired by Mountain Warehouse and re-launched in the Summer of , initially with an online presence only, before we moved to showcasing a range in some of our stores. We are so excited to be opening our first store in Scotland.

Why join us?

We love seeing people grow; so many of our Team Leaders have developed into Assistant Managers. We are passionate about developing our store teams, recently launching a learning platform with some great tools!

Benefits

• 50% Employee Discount across 3 brands
• Monthly bonus scheme
• Twice-yearly uniform allowance
• 20 days annual leave, plus Bank Holidays, pro-rata to your contract
• Auto-enrolment Pension scheme
• Employee Referral Incentive
• Employee Assistance Programme
• Cycle to Work scheme
• Development and progression within a fast-paced and stable environment
• Colleague hardship scheme
• Online learning portal, accessible to all team members