Team Leader

Greene King; Bristol; On-site; GBP 60,000 - 80,000; Part time

Job summary

A well-known hospitality company in Bristol is seeking a Team Leader to guide and support their team on shift, ensuring high standards of service and customer satisfaction. Responsibilities include leading the team, resolving issues in the management's absence, and maintaining a clean and safe environment. Ideal candidates will have an eye for detail, strong customer service skills, and the ability to adapt to challenges. The role offers competitive pay, career growth opportunities, and various employee discounts.

Benefits

Competitive salary

Pension contribution

33% discount at all brands

50% discount at Greene King Inns

Employee assistance program

Wagestream access for early wage access

Retail discounts of up to 30%

Qualifications

• Experience in a leadership role within a busy environment.
• Ability to provide exceptional customer experiences.
• Strong problem-solving skills in a fast-paced setting.

Responsibilities

• Lead the team to provide excellent customer service.
• Deputise for management and handle issues in their absence.
• Ensure the bar is clean and safe at all times.

Skills

Attention to detail

Customer service skills

Ability to adapt

Positive attitude

Job description

As a Team Leader youll lead by example making sure the team have everything they need so the shift runs like clockwork! Youll make sure the team maintain high standards and that our customers are kept happy.

Qualifications :

As a Team Leader you will

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift making sure everything runs like clockwork.
• Make sure the bar is always safe legal and clean and any issues are dealt with as quickly and safely as possible.

What youll bring

• A great eye for detail making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.

Additional Information :

Were all about rewarding our teams hard work thats why

Youll receive a competitive salary pension contribution as well as :

• The chance to further your career across our well-known brands as one of the industrys top apprenticeship providers we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands so you enjoy your favourite food and drink at a discount.
• Free employee assistance program mental health well-being financial and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels so you can enjoy a weekend away without breaking the bank.
• Refer a friend who do you know who could be interested in a new role When they are placed you could earn up to 1500 for referring them!
• Wagestream access your wage before payday for when life happens.
• Retail discounts Receive up to 30% off at Superdrug exclusive discounts with Three Mobile along with many more

Remote Work : No

Employment Type : Part-time

Key Skills : Hyperion, Acquisition, Asset, ABAP, Basic, Activex

Experience : years

Vacancy : 1