Team Leader

Klauber & Jackson; Aylesbury; On-site; GBP 10,000 - 12,000; Full time

Job summary

A leading marketing company in Aylesbury is seeking a Team Leader to support the Regional Field Manager on their Sampling team. You will inspire and train team members, maintain strong relationships with store managers, and ensure activities meet company standards. Ideal candidates will have experience in team development and provide excellent customer service. This position offers a competitive salary and various benefits, with opportunities for career growth.

Benefits

Wellness programmes

Annual conferences

Enhanced pension

Life assurance

Enhanced paternity and maternity leave

Perkbox

Taste Card

Qualifications

• Experience in training and developing a team.
• Hands-on approach in a customer service role.
• Strong work ethic and passion for performance.

Responsibilities

• Welcome and support new starters.
• Build relationships with store managers.
• Lead the team, instilling passion for performance.

Skills

Team development

Customer service

Performance management

Relationship building

Quality assurance

Job description

Role Overview

Working for REL Field Marketing as Team Leader to support the Regional Field Manager on our Sampling team, ensuring consistent delivery throughout, and inspiring & creating a culture of coaching and people development within the region.

You Will Be Responsible For

• Welcome and support new starters and develop and train new and existing staff
• Building strong relationships with store managers and colleagues to support excellent delivery
• Leading the team, instilling passion for performance and driving return for our customers
• To ensure company standard operating systems / best practice are embedded fully within the account.
• Supporting and guiding the team to ensure every activity is delivered to the standard briefed.
• To embed & champion our people promise principles across the account and ensure they are lived every day.

What We Are Looking For

• Experience in training and developing a team
• A hands-on approach to delivering best practice in the field
• Experience within a customer service focused role
• A strong work ethic and passion for developing performance
• An enthusiastic, can-do positive approach to all things and possess an ability to see the opportunity in all challenges
• A sharp eye to guarantee quality and standards

In Return We Will Offer You

• £10,592 per annum + up to £1,013 per annum bonus based on KPIs (up to £11,605 OTE)
• Great career opportunities
• A fun working environment where performance and success are fully rewarded
• Extra benefits include wellness programmes, annual conferences, enhanced pension, life assurance, enhanced paternity and maternity leave, Perkbox and Taste Card

Are you our next investment?

Apply now! Early applications are strongly encouraged as we reserve the right to pause or close this vacancy prior to the listed closing date.

More about us...

At REL Field Marketing, our colleagues are valued, supported, and set up for success by empowering them with the tools, training, and opportunities to excel in a dynamic environment. We are committed to fostering an inclusive, welcoming workplace where everyone can thrive and celebrate individuality.

Awards

We Are An Award-Winning Workplace! We're Proud To Be Recognised As One Of UK & Europe\'s Best Workplaces Every Year Since 2015, With Additional Accolades

• UK\'s Best Workplaces forWomen (since 2018)
• UK\'s Best Workplaces forWellbeing (since 2022)
• UK\'s Best Workplaces forDevelopment (since 2024)
• UK\'s Best Workplaces inConsulting & Professional Services (2023)
• Happiest Workplace Award (WorkL, 2023)

We\'re also the most awarded agency in our industry, with multiple FMBE awards (our industry awards) and more Agency of the Year titles than any competitor.

Sustainability

Looking for a company committed to a Sustainable Future? Our environmental achievements include...

• Ecovadis - Silver Award
• ISO 14001 & ISO 27001 Certifications
• Cyber Essentials Accreditation
• Partnership with Oblong Trees

Ready to join a workplace where your talents are recognised, your growth is supported, and your success is celebrated? Join us!