Team Assistant

Intercity Technology; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology solutions provider in Birmingham seeks a proactive Team Assistant to provide high-level administrative support to the Executive Assistant team. Responsibilities include managing communications, diary management for senior leaders, and preparing documentation. Ideal candidates will have at least 2 years of experience in a similar role and strong proficiency in Microsoft O365. The position offers competitive benefits including 33 days of holiday and an all-company bonus scheme.

Benefits

33 days holiday

Annual pay reviews

Holiday buy scheme

All-company bonus scheme

Death in service cover

Employee assistance programme

Company pension

Active social calendar

Qualifications

• Minimum 2 years experience in an administrative or team assistant role.
• Proficient in Microsoft O365 (Word, Excel, Outlook, PowerPoint, OneNote, Teams).
• Experience in diary management and office administration.

Responsibilities

• Managing inboxes and handling email correspondence.
• Calendar and diary management for senior leaders.
• Preparing professional correspondence and documentation.
• Handling incoming calls and messages.
• Attending and supporting team meetings.
• Processing directors expense claims.

Skills

Organisation & Planning

Communication

Attention to Detail

Judgement & Initiative

Teamwork & Collaboration

Adaptability & Resilience

Motivation & Confidentiality

Tools

Microsoft O365

Job description

Keep the team moving. Stay one step ahead. Be our next Team Assistant!

We’re looking for a Team Assistant to provide high-level administrative support to our Executive Assistant team including the Executive Board of Directors while also taking ownership of several key business areas independently.

This is a fantastic opportunity to be part of a fast‑paced collaborative environment where your contributions will make a real impact.

Key Responsibilities as a Team Assistant

• Managing inboxes and handling email correspondence
• Calendar and diary management for senior leaders
• Preparing professional correspondence and documentation
• Handling incoming calls and messages
• Attending and supporting team meetings
• Processing directors expense claims
• Reconciling credit card statements
• Booking travel and accommodation
• Assisting with internal and external events

What We’re Looking For

We’re seeking someone with a strong administrative background, excellent organisational skills and a proactive mindset. You’ll be comfortable working with senior stakeholders and managing multiple priorities with professionalism and discretion.

Experience & Knowledge

• Minimum 2 years experience in an administrative or team assistant role
• Proficient in Microsoft O365 (Word, Excel, Outlook, PowerPoint, OneNote, Teams)
• Experience in diary management and office administration
• Proven ability to work effectively as part of a team

Skills & Competencies

• Organisation & Planning: Exceptionally organised, able to manage competing priorities and meet tight deadlines
• Communication: Clear professional communicator with strong written and verbal skills
• Attention to Detail: High standards of accuracy in all aspects of work
• Judgement & Initiative: Discreet, proactive and confident in decision‑making
• Teamwork & Collaboration: Builds strong relationships and contributes positively to team culture
• Adaptability & Resilience: Calm under pressure, flexible with changing priorities
• Motivation & Confidentiality: Self‑driven, enthusiastic and trustworthy with sensitive information

What We Offer

• 33 days holiday (inclusive of bank holidays) plus your entitlement will increase by one day for each full calendar year you are employed up to a maximum of five days.
• Annual pay reviews.
• Holiday buy scheme.
• All‑company bonus scheme.
• Death in service cover.
• Employee assistance programme.
• Company pension.
• Active social calendar.
• A strong focus on developing our people.

About Us

Intercity Technology provides reliable and secure technologies in communications cloud and managed services with a big difference. Intercity is a technology solutions partner that isn’t all about tech. It’s about a great bunch of people combining their passion, expertise and dedication to deliver extraordinary results for businesses.

Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far:

• Customer Net Promoter Score of 92
• Gold Award Investors in People Accreditation
• 3-star World Class Best Companies accreditation and for 2024:
• The no. 1 best telecoms company to work for
• 9th best mid‑sized company in the UK to work for!
• 7th best company in the West‑Midlands to work for!
• Platinum Eco Vadis rating

We select candidates with the right skills, experience and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions all successful candidates will be subject to pre‑employment checks so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner. For more information please see our privacy policy on our website.

Key Skills

• Business
• Car Driving
• EAM
• EPC
• Employee Benefits

Employment Type: Full‑Time

Experience : years

Vacancy : 1