Team Administrator | Oxleas NHS Foundation Trust

Oxleas NHS Foundation Trust; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare provider in Greater London is seeking a Team Administrator to provide comprehensive administrative and secretarial support to a multi-disciplinary team within a busy Community Mental Health Team. The role involves managing service user records, handling correspondence, and requires strong organisational and communication skills. Prior experience in similar settings is essential.

Qualifications

• Experience in administrative support within healthcare settings.
• Strong competence in word processing and document handling.
• Ability to liaise effectively with various stakeholders.

Responsibilities

• Provide comprehensive administrative support to the Community Mental Health Team.
• Manage service user records and handle correspondence.
• Ensure effective communication with internal teams and external partners.

Skills

Organisational skills

Communication skills

IT troubleshooting

Job description

The Team Administrator provides comprehensive administrative and secretarial support to a multi-disciplinary team within a busy Community Mental Health Team. The role involves managing service user records, handling correspondence, and liaising with external agencies, requiring strong organisational and communication skills. Important Sponsorship Information for this post: We are unable to offer a certificate of sponsorship for this post.

• Word processing and audio typing for reports, letters, and summaries.
• Managing electronic records and filing systems.
• Handling incoming calls and messages, ensuring appropriate follow-up.
• Communicating effectively with internal teams, service users, and external partners.
• Booking interpreters and managing incoming/outgoing post.
• Scanning and uploading clinical documents into electronic systems.
• Providing reception cover and general administrative support.
• Assisting clinicians with IT troubleshooting.
• Our purpose is to improve lives by providing the best possible care to our patients and their families.
• We’re Kind.
• We’re Fair.
• We Listen.
• We Care.
• Maintain confidentiality and comply with Trust policies.
• Adhere to infection control, health & safety, and safeguarding procedures.
• Promote equality, diversity, and uphold professional standards.
• Support financial management and resource control.
• Deliver excellent customer care and maintain professional boundaries.
• Engage in personal development and mandatory training.
• Contribute to a safe, respectful, and efficient working environment.
• Disability Confident

Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes. We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.