Team Administrator – Inclusion, Equity and Staff Experience

Norfolk & Suffolk Foundation NHS Trust; Norwich; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare organization in Norwich is seeking a Team Administrator to provide confidential support to the Inclusion and Staff Experience teams. Responsibilities include diary management, project coordination, and supporting team activities. The ideal candidate will possess strong organizational and communication skills, alongside GCSEs in English and Maths. This role offers a supportive team environment and opportunities for professional growth.

Qualifications

• Educated to GCSE level (or equivalent), including English and Maths.
• Experience in a busy administrative or team support role.
• Skilled in using Microsoft Office and digital tools.

Responsibilities

• Provide day-to-day administrative support including diary management.
• Liaise with staff networks and support team processes.
• Contribute to the organisation of staff engagement events.

Skills

Organisational skills

Communication skills

MS Office proficiency

Attention to detail

Proactive approach

Education

GCSEs in English and Maths

Business administration qualification

Tools

Microsoft Teams

SharePoint

Job description

Team Administrator – Inclusion, Equity and Staff Experience

Support a Culture of Inclusion and Positive Staff Experience at NSFT

Are you organised, proactive, and passionate about making a difference? NSFT is seeking a Team Administrator to provide efficient and confidential support to our Inclusion, Equity, and Staff Experience teams. This is a varied and rewarding role, helping to coordinate meetings, events, communications, and project activities that contribute to a more inclusive and positive working environment across the Trust.

About this role:

• Provide day-to-day administrative support, including diary management, meeting planning, minute-taking, and maintaining digital filing systems.
• Assist with the coordination of projects, events, and campaigns that promote inclusion and staff engagement.
• Liaise with staff networks, managers, and colleagues to support the smooth running of team processes and activities.
• Help prepare reports, track project progress, and manage information in line with Trust policies.
• Support internal communications, including newsletters, posters, and intranet content.
• Contribute to the organisation of staff engagement events, feedback exercises, and inclusion campaigns.

Main duties of the job

What We're Looking For

• Educated to GCSE level (or equivalent), including English and Maths.
• Experience in a busy administrative or team support role.
• Excellent organisational skills and attention to detail.
• Confident written and verbal communication skills.
• Ability to manage multiple tasks and deadlines.
• Skilled in using Microsoft Office and digital tools (e.g., Teams, SharePoint).
• Friendly, proactive, and professional approach.
• Commitment to equality, diversity, and inclusion.

Join a supportive team where your work helps create a culture of inclusion, kindness, and continuous improvement. You'll have the opportunity to develop your skills, support meaningful projects, and make a real difference for our staff and service users.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Person Specification

Qualifications

• GCSEs (or equivalent) in English and Maths
• Business administration or customer service qualification (e.g. NVQ Level 2 or 3, BTEC, OCR) welcomed
• Equality, Diversity and Inclusion awareness training

Experience

• Experience working in a busy administrative or team support role
• Experience supporting teams or projects focused on equality, inclusion, engagement or wellbeing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a yeargross per annum (pro rata)