System Support Technician

NHS Scotland; City of Edinburgh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A public health service is seeking an ICT Systems Support Technician to join their Systems Support Team in South Queensferry, Edinburgh. The role requires in-depth specialist knowledge of various ICT systems and involves providing support for Windows OS, SQL Server management, and participating in a 24/7 on-call rota. Candidates should possess practical experience and the legal right to work in the UK. This position also requires travel throughout Scotland and fosters a commitment to equality and diversity.

Qualifications

• In-depth specialist knowledge of ICT Systems.
• Practical experience in a 24/7 environment is required.
• Understanding of backup and disaster recovery strategies.

Responsibilities

• Provide desktop support for Windows OS.
• Manage SQL Server Console and SCCM deployments.
• Participate in a 24/7 on-call rota.

Skills

Windows 10 & 11 OS Desktop Support

SQL Server Console Management

SCCM Application Deployments

PowerShell Scripting

Active Directory & Group Policy Management

Azure AAD / Intune / Exchange

VMware

Job description

SCOTTISH AMBULANCE SERVICE

ICT Systems Support Technician

South Queensferry

We are currently looking to recruit an ICT Systems Support Technician to work as part of our Systems Support Team.

The post holder is required to have an in-depth specialist knowledge of the following ICT Systems, operating in a 24/7 environment, combined with practical experience with a number of the following:

Key responsibilities and requirements

• Windows 10 & 11 OS Desktop Support
• Windows 2016, 2019 and 2022 Server Roles & Features
• SQL Server Console Management
• SCCM Application Deployments / Collection Management
• Windows Remote Desktop Services
• Microsoft 365 Application Suite Support
• Azure AAD / Intune / Exchange
• VMware and Azure experience
• PowerShell Scripting experience
• Active Directory & Group Policy Management
• Hardware and Software support
• Installation and configuration of commercial and bespoke software applications
• Understanding of backup and disaster recovery strategies and solutions
• Helpdesk Ticketing systems

The post will be based at our office in South Queensferry, Edinburgh.

The role involves participating in a 24/7 on call rota.

The role will involve some travel throughout Scotland and possible overnight stays.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK websitehere.

Please note that SAS is NOT licensed to issue certificates of sponsorship under current UK Visas and Immigration (UKVI) regulations. Applicants must have the right to work in the UK without requiring sponsorship to work with us.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.