System Architect (Salesforce)

ZipRecruiter; Alloa; Hybrid; GBP 65,000 - 85,000; Full time

Job summary

A leading telecommunications company seeks a motivated Salesforce Solutions Architect. You will design tailored Salesforce solutions and improve DevOps processes. Ideal candidates will have extensive knowledge of Salesforce platforms, including Comms Cloud and Digital Commerce. This role offers hybrid working arrangements, allowing flexibility in your work environment.

Benefits

Onsite canteen

Subsidised gym access

Hybrid work environment

Qualifications

• Extensive experience with Salesforce Digital Commerce and Comms Cloud.
• Proficient in OmniScripts, Data Raptors, and various Salesforce integrations.
• Ability to design and build scalable, high-performance systems.

Responsibilities

• Partner with product owners to deliver tailored Salesforce solutions.
• Drive best practices and support Salesforce Technical Designers.
• Manage and train a team of Salesforce developers and architects.

Skills

Salesforce Digital Commerce platform

Comms Cloud

Apex

CI/CD workflows

Agile methodologies

Tools

GitLab CI/CD

SonarQube

Vlocity Build tool

Job description

Overview

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact?

Responsibilities

• Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds)
• Drive adoption of best practices and support a community of Salesforce Technical Designers across initiatives to support business growth and exploitation of the Salesforce platform.
• Employ robust engineering principles across the design, development and delivery of changes to the Salesforce platform, collaborating across Communities of Practice to define and implement best practices.
• Perform technical analysis, design and support implementation of changes to the Salesforce platform, leveraging OOTB capabilities and customization where necessary.
• Contribute to improvement of DevOps processes, ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD.
• Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles.
• Manage and train a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components (OmniScripts, Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures).

Qualifications

• Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud (Vlocity, CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment.
• Experience in design and development across the Salesforce platform including OmniScripts, Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart-based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and event-driven integrations with external systems using SOAP, REST, BULK, Platform events and Streaming APIs.
• Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation.
• Good knowledge of industry CPQ offerings such as Assetization, Product lifecycle management, Digital Commerce/Cart-based APIs and external APIs.
• Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns; knowledge of TOGAF principles is advantageous.
• Experience with Version Control Systems and CI/CD workflows (GitLab CI/CD, Jenkins) using Vlocity Build tool or Vlocity IDX and SFDX. Knowledge of SonarQube or other static code analysis tools and ELK or Splunk for log analysis would be beneficial.

Team and Rewards

Team overview: UK&I Technology. Ground-breaking projects. Innovative tech. Top innovation. You will work across technology projects that drive Sky's TV, broadband, mobile and Sky Connect services and deliver digital services for millions of customers across the UK.

How you'll work

Recognised by The Times and Stonewall, we take pride in our approach to diversity and representation. We’ve embraced hybrid working and split our time between office spaces and remote work. You’ll learn more about hybrid working in the recruitment process.

Your office space

Livingston Watermark House. Our campus is a short shuttle ride from Livingston South station with onsite parking. The onsite canteen is subsidised, and there is an onsite gym, plus pool or table tennis.

We'd love to hear from you

Inventive, forward-thinking minds join Sky in Tech, Product and Data to explore what is next. If you believe in better, we\'ll back you all the way.

Note: If your application is successful, you may be asked to complete a criminal record check. Depending on the role and any convictions, we might withdraw the offer.