Sutton: Care Coordinator

Caremark Ltd; Sutton; On-site; GBP 28,000 - 35,000; Full time

Job summary

A local care service provider in Sutton is looking for a compassionate Care Coordinator to manage care services. Responsibilities include coordinating visits, liaising with staff and families, monitoring care plans, and ensuring compliance with regulations. Ideal candidates will have experience in care coordination, strong organizational and communication skills, and a passion for delivering quality care.

Benefits

Supportive team environment

Opportunities for training and development

Competitive salary and benefits package

Qualifications

• Previous experience in a care coordination or scheduling role, ideally within domiciliary care.
• Ability to work under pressure and adapt to a fast-paced environment.

Responsibilities

• Coordinate and schedule care visits according to customer care plans.
• Act as the main point of contact for care staff and customers.
• Conduct regular quality assurance visits and spot checks.

Skills

Organisational skills

Strong communication skills

Time management

Proficiency in care management systems

Tools

Microsoft Office

Job description

Overview

Care Coordinator – Location: Sutton

Salary: Competitive

Hours: Full Time

This is an office-based role in Sutton, Surrey. We are seeking a compassionate, organised, and proactive Care Coordinator to join our dedicated team. In this vital role, you will be responsible for managing and coordinating high-quality care services to ensure our customers receive person-centred support that promotes independence, dignity, and well-being.

Key Responsibilities

• Coordinate and schedule care visits in line with customer care plans, ensuring continuity and consistency of care.
• Act as the main point of contact for care staff and customers regarding rota changes, customer updates, and day-to-day support.
• Liaise closely with care workers, customers, families, and other professionals to ensure smooth delivery of services.
• Monitor and review care plans, conducting regular quality assurance visits and spot checks.
• Support with the recruitment, onboarding, and training of care staff.
• Participate in the on-call rota to provide out-of-hours support as needed.
• Maintain accurate records and ensure compliance with CQC regulations and company policies.

About You

• Previous experience in a care coordination or scheduling role, ideally within domiciliary care or a similar environment
• Excellent organisational and time management skills
• Strong communication and interpersonal abilities
• A genuine passion for delivering high-quality care
• Proficiency in using care management systems and Microsoft Office
• Ability to work under pressure and adapt to a fast-paced environment

What We Offer

• A supportive and friendly team environment
• Opportunities for training, development, and career progression
• Competitive salary and benefits package
• Rewarding work where you can make a real difference in people’s lives

Alternatively, you can contact us for more information or to apply.