Surveyor/Adjuster - Latent Defects

Sedgwick University; City of Westminster; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading university in the UK seeks a skilled professional to manage a portfolio of structural and latent defect claims. The role involves attending site visits, diagnosing defects, and overseeing reinstatement works, alongside providing expert advice. The ideal candidate will hold a degree, be chartered, and possess substantial knowledge of legislative frameworks relevant to building defects. A competitive salary, flexible working options, and generous benefits including a fully funded vehicle will be offered.

Benefits

Competitive salary

Fully funded company vehicle

Private healthcare plan

25 days holiday plus bank holidays

Flexible working options

Training and development programme

Qualifications

• Mandatory full UK driving licence.
• Degree-level education and chartered status required.
• Experience in managing and resolving claims under relevant policies.

Responsibilities

• Manage claims across various property types.
• Attend site visits and assess damage.
• Produce preliminary reports and oversee reinstatement works.

Skills

Full UK driving licence

Degree-level education

Chartered status (e.g. MCIOB, MRICS, MICE)

Knowledge of structural defects

Experience in managing claims under Building Guarantee

Autonomous working ability

Education

Degree-level education

Job description

Overview

This is a combined role for experienced surveyors and loss adjusters, offering a varied and rewarding workload. You’ll manage a portfolio of structural and latent defect claims across commercial, residential and multi‑unit properties on a “cradle to grave” basis.

From attending site visits and assessing damage, to diagnosing the likely cause of defects and producing preliminary reports, you’ll be involved at every stage.

You will oversee reinstatement works, appoint external engineers to develop scopes of repair, review those scopes for accuracy and completeness, and produce final reports.

The role also involves reviewing technical documentation and providing expert advice to both claimants and insurers.

In addition to your core responsibilities, you may also support the wider Commercial Surveying & Design team, undertaking more traditional surveying tasks such as contract administration, preparing repair scopes and managing tendering processes.

Responsibilities

• Manage a portfolio of structural and latent defect claims across commercial, residential and multi‑unit properties.
• Attend site visits and assess damage.
• Diagnose the likely cause of defects and produce preliminary reports.
• Oversee reinstatement works.
• Appoint external engineers to develop scopes of repair.
• Review scopes for accuracy and completeness.
• Produce final reports.
• Review technical documentation and provide expert advice to claimants and insurers.
• Support contract administration, repair scope preparation and tendering processes for the Commercial Surveying & Design team.

Skills and Qualifications

• Full UK driving licence (mandatory).
• Degree‑level education and chartered status (e.g. MCIOB, MRICS, MICE), ideally with an insurance qualification.
• Comprehensive knowledge of structural defects and associated legislative frameworks, including CDM and Party Wall regulations.
• Demonstrable experience in managing and resolving claims under Building Guarantee or Latent Defects policies.
• Skill in identifying causation of damage and specifying appropriate repair methodologies for varied property types.
• Ability to work autonomously, collaborate remotely and undertake frequent travel to engage with policyholders and claimants.

Benefits and Compensation

• Competitive salary based on skills, experience and qualifications.
• Fully funded company vehicle or cash‑in‑lieu allowance.
• Self‑Invested Personal Pension Scheme (SIPP).
• Holiday allowance of 25 days plus bank holidays.
• Flexible working from office or home.
• Private healthcare plan (including pre‑existing conditions).
• Life assurance and Group Income Protection.
• Voluntary benefits: dental cover, cycle‑to‑work scheme, season ticket loan, wellbeing and digital GP applications.
• Employee assistance programme.
• Discounts on a variety of products and services.
• Training and development programme with more than 15,000 courses on demand and role‑specific training.
• Opportunities to continue formal education, starting from day one.

Job Details

Location: South Midlands / M5 corridor

Job Type: Permanent

Apply Now

We want to hear from you. As part of our commitment to you, we proudly maintain a zero‑tolerance policy towards discrimination of any kind, regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation. After the closing date, we will review all applications and may select some applicants for an interview (virtual or in‑person).

We are an equal opportunity employer.

Please submit your application through our company portal.