Supporter Care Fundraiser

Michael Page; Oxford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A not-for-profit organisation based in Oxford is seeking a Supporter Care Fundraiser. In this role, you will manage supporter inquiries, maintain records, and assist with fundraising campaigns. Ideal candidates have experience in fundraising and excellent communication skills. This temporary position offers a daily pay rate of £140 - £150, along with the opportunity to gain valuable experience in the not-for-profit sector.

Benefits

Flexible working hours

Opportunity for skill development

Supportive team environment

Qualifications

• Previous experience in fundraising or administrative roles in the not-for-profit sector.
• Ability to manage multiple tasks effectively.
• Excellent written and verbal communication skills.

Responsibilities

• Respond to enquiries from supporters via email, phone, and post.
• Maintain supporter records accurately in the database.
• Assist with processing donations and sending acknowledgements.

Skills

Organisational skills

CRM systems proficiency

Communication skills

Attention to detail

Problem-solving

Tools

Microsoft Office

Job description

Overview

As a Supporter Care Fundraiser, you will focus on delivering exceptional supporter experiences while managing day-to-day fundraising operations. This temporary opportunity based in Oxford is ideal for someone with a passion for the not-for-profit industry and a drive to make a meaningful impact.

Organisation

This organisation is a small-sized not-for-profit entity dedicated to supporting a specific community through targeted programmes and services. They are committed to fostering positive change and rely on a strong network of supporters to achieve their goals.

Responsibilities

• Provide excellent supporter care by responding to enquiries via email, phone, and post.
• Maintain and update supporter records in the database with accuracy and attention to detail.
• Assist with processing donations and ensuring timely acknowledgements are sent.
• Support the delivery of fundraising campaigns through administrative and logistical tasks.
• Collaborate with the marketing team to enhance supporter engagement initiatives.
• Prepare reports and analyse data to evaluate fundraising performance.
• Help coordinate and attend events to represent the organisation and engage with supporters.
• Ensure compliance with relevant data protection and fundraising regulations.

Profile / Qualifications

• Previous experience in a similar fundraising or administrative role, ideally in the not-for-profit industry.
• Strong organisational skills and the ability to manage multiple tasks effectively.
• Proficiency in using CRM systems and Microsoft Office applications.
• Excellent communication skills, both written and verbal, with a focus on building relationships.
• A keen eye for detail and a proactive approach to problem-solving.
• A genuine interest in supporting charitable causes and driving positive change.

Job Offer

• Daily pay rate of approximately £140 - £150 per day, depending on experience.
• Opportunity to work within a meaningful and impactful organisation in Oxford.
• Temporary position offering flexibility and valuable industry experience.
• Supportive team environment with a focus on collaboration.
• Chance to develop skills in supporter care and fundraising operations.

If you\'re passionate about the not-for-profit industry and want to contribute as a Supporter Care Fundraiser, apply now to make a difference.