Supported Living Team Leader

The Optimo Care Group; Chadderton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A health and social care provider is looking for a caring and committed Team Leader in Chadderton. You will manage the care for a lady with various health needs, ensuring she receives person-centred support to promote independence. Ideal candidates will have experience in leadership roles, strong communication skills, and a commitment to enhancing the quality of life for those supported. The position offers flexibility and a supportive team environment, with opportunities for professional growth.

Benefits

Flexible Working

Comprehensive Training

Career Progression

Supportive Team Environment

Employee Assistance Program

£250 Refer-a-Friend Scheme

Qualifications

• Experience in a team leader / senior support worker role within the health and social care sector.
• Strong leadership and team management skills.
• Excellent communication skills for clear and detailed handovers.
• Experience with medication management and knowledge of health and safety regulations.
• Ability to manage challenging situations with empathy and professionalism.
• Commitment to person-centred care and ensuring dignity of those supported.
• Flexibility to support people outside the home setting when needed.
• Weekend availability (every other weekend).
• Driving essential.

Responsibilities

• Overseeing the running of services and managing day-to-day operations.
• Administering medication and ensuring compliance with policies.
• Conducting checks and audits for care standards.
• Offering guidance to support workers.
• Providing two-person care support as needed.
• Ensuring effective communication during shift handovers.
• Supporting individuals outside their home when required.
• Reporting directly to the Service Manager.

Skills

Leadership

Communication

Medication management

Empathy

Team management

Education

NVQ Level 3 in Health and Social Care

Job description

Are you passionate about empowering others to live full, independent, and meaningful lives? If you're caring, compassionate, and committed to making a positive impact, we'd love to hear from you.

At Stepping Stones Services we are proud to be part of the Optimo Care Group. With over 1,500 dedicated employees across multiple regions, we work in partnership with local authorities, healthcare providers, and care professionals to deliver outcome-focused, person-centred care. Whether it's homecare, supported living, or complex needs support, we provide tailored solutions that truly make a difference.

PRIDE Values

• Person-Centred – Putting the individual at the heart of our service
• Responsive – Delivering well-planned, effective support
• Innovative – Continuously improving and evolving our services
• Delight – Going the extra mile to exceed expectations
• Engagement – Creating opportunities for everyone to be part of the journey

About the Role

Stepping Stones Services is a trusted and compassionate provider of health and social care services. We support individuals in their own homes, assisting those with a variety of health needs, including learning disabilities, mental health issues, physical disabilities, and those requiring assistance with personal care.

You will be supporting and managing the care of a lady living in her own single tenancy, receiving 2 : 1 support. She has a warm and chatty personality, uses a wheelchair, and requires assistance with personal care.

This lady has a diagnosis of mental health needs including Emotionally Unstable Personality Disorder (EUPD), Non-Epileptic Attack Disorder, and other complex care requirements.

We are looking for a Team Leader who can ensure she receives proactive, person-centred support that promotes independence and empowers her to develop basic daily living skills. The ideal candidate will show initiative and be committed to helping her work towards her personal goals, including further education, employment opportunities, and an active social life.

Key Responsibilities

• Overseeing the running of the service(s) : Managing day-to-day operations and ensuring that services are delivered in line with care plans.
• Managing and administering medication : Ensuring the accurate recording and administration of medication as per company policies and procedures.
• Completing checks and audits : Conducting regular checks and audits to ensure compliance with care standards and safety protocols.
• Supporting the team : Offering guidance and support to the support workers, and ensuring they are delivering quality care.
• Assisting with double-up work : Providing support with two-person care as required.
• Completing handover and signing off PRN medication : Ensuring effective communication during shift handovers and documenting the use of as-required medication.
• Providing additional support when needed : Supporting individuals who require extra care, particularly when responders are needed following challenging behaviour or restraint incidents.
• Supporting outside the home setting : You may be required to support individuals outside of their home, including in hospital, on holidays, or even at a police station if necessary.
• Reporting to the Service Manager : You will report directly to the Service Manager and ensure effective communication within the team.

Benefits of Working with Stepping Stones Services

• Flexible Working : Full-time, permanent contracts with flexibility to accommodate work-life balance.
• Comprehensive Training : Optimo learning academy - Ongoing training and development to help you grow within the role and the company.
• Career Progression : Opportunities for career advancement within our growing organisation.
• Supportive Team Environment : A friendly and supportive team committed to delivering the highest standard of care.
• Employee Assistance Program : Everyone receives the health assured EAP, ensuring professional support is always available for whatever life throws at you, because your wellbeing matters.
• Reward Gateway - Whether it is giving thanks to colleagues, celebrating meaningful anniversaries, or saving money on your day-to-day spending, our reward and recognition platform provides you with access to a wide range of non-salary benefits and genuine shopping discounts.
• £250 Refer-a-Friend Scheme : Receive a £250 bonus when you refer someone who successfully joins the team.

Role Details

Role Type: Full Time Days

Hours: 36 hours minimum.

Shift Patterns: Days (12 hours) - 3-4 per week.

Location: Chadderton.

What You'll Bring

• Experience in a team leader / senior support worker or similar role within the health and social care sector.
• Strong leadership and team management skills.
• Excellent communication skills with the ability to provide clear and detailed handovers.
• Experience with medication management and knowledge of health and safety regulations.
• Ability to manage challenging situations with empathy and professionalism.
• A commitment to person-centred care and ensuring the dignity of those supported.
• Ability to work well independently and as part of a team.
• NVQ Level 3 in Health and Social Care (or equivalent) is highly desirable.
• Flexibility and willingness to support people outside the home setting when necessary.
• Weekend availability (every other weekend).
• Driving essential