Supported Housing Partnership Manager (Maternity Cover)

Pobl Group; Cardiff; On-site; GBP 45,000; Full time

Job summary

A community-focused housing organization is seeking a Supported Housing Partnerships Manager in Cardiff. The role involves leading a team, developing partnerships, and improving housing services. Candidates should have experience in team leadership, supported housing knowledge, and contract management. With a salary of £44,121, benefits include generous holiday entitlement, a pension scheme, and opportunities for professional development.

Benefits

26 days holiday plus Bank holidays

Pension choices with matching contributions

Free counselling and wellbeing services

Continuous professional development

Discounts via Blue Light Card

Qualifications

• Experience leading a team to deliver housing services.
• Knowledge of supported housing management.
• Experience in contract management.

Responsibilities

• Lead and inspire a team to deliver excellent housing services.
• Influence and develop supported housing partnerships.
• Shape services in response to community needs.

Skills

Team leadership experience

Supported housing knowledge

Contract management skills

People skills

Clear communicator

Problem solver

Organised and flexible

Inclusive mindset

Job description

At Pobl, we believe that good homes, strong partnerships, and compassionate services can transform lives. We are proud to support people and communities across our supported housing services and we're now looking for a Supported Housing Partnerships Manager to help us take this work forward. This is a Full Time, Maternity cover role until 31st July 2026. This is a role for someone who enjoys building relationships, solving complex challenges, and leading others to do their best work. You won't be delivering direct support, but your impact will be felt every day by the people who live in our supported housing schemes. What is great about the role? This is a role where no two days are the same. You'll combine strategic thinking with hands‑on problem solving, visiting schemes, supporting your team, and shaping services that make a real difference.

• Lead and inspire a team to deliver excellent housing services
• Influence and develop supported housing partnerships and contracts
• Improve customer experience through innovative and compassionate approaches
• Work closely with multiple stakeholders to shape services for the communities we support
• Make services sustainable, future‑focused, and responsive to changing needs

If you enjoy solving complex challenges, building strong relationships, and helping others perform at their best, this role offers all of that and more.

Where does the role fit in?

This role sits within Pobl's housing services and reports to the senior leadership team. You will lead a small team of Supported Housing Partnerships Officers and work closely with colleagues across housing, compliance, safeguarding, and customer accounts. You will also represent Pobl externally, building strong relationships with managing agents, support providers, commissioners, and other multi‑agency partners. Although the role is flexible, it is not home‑based. You'll spend much of your time visiting schemes, seeing services in action, and meeting partners to understand what's working well and where improvements can be made. You'll be at the heart of ensuring supported housing services are safe, compliant, sustainable, and genuinely focused on the needs of residents.

• Team leadership experience – able to coach, support, and motivate colleagues to deliver excellent services
• Supported housing knowledge – experience managing services and working with external providers or partners
• Contract management skills – experience with service agreements, leases, or partnership contracts
• People skills – confident negotiator, influencer, and trusted partner across a range of stakeholders
• Clear communicator – able to explain complex information clearly, both verbally and in writing
• Problem solver – able to analyse information, make sound decisions, and take a balanced approach to challenges
• Organised and flexible – can manage competing priorities calmly and effectively
• Inclusive mindset – committed to equality, diversity, and inclusion in all aspects of your work

Pobl is a compassionate, authentic, and progressive housing and care and support organisation, providing safe homes, personalised support, and vibrant communities where people can thrive. We listen to our customers, understand their needs, and constantly improve how we deliver services. At Pobl, we are committed to being inclusive, people‑focused, and innovative, working together to make a positive difference in the lives of residents and communities every day.

Time off and Flexibility

• Based in Cardiff with regular travel in Cardiff and surrounding Local Authorities. Meetings may be held at our Cardiff, Newport or Swansea offices.
• Working days are predominately Monday to Friday days or you can work compressed hours on a 9 day fortnight.
• 26 days holiday plus Bank holidays. Rising to 31 days with an extra day for each full year of service.
• Maternity & Adoption Leave: 20 weeks
• Paternity Leave: 3 weeks

Money and Pensions

• The exact salary is £44,121 for a 37 hour, Full time, maternity position until 31st July 2026
• 45p per mile for mileage allowance
• Pension Choices: Defined Contribution (DC) Scheme with matched contributions up to 10%. Or, Defined Benefit (DB) 1/80th of final salary for every year of service.
• 3 x Life Cover linked to pension membership
• Saving scheme with competitive interest rate
• Give As You Earn scheme for tax‑efficient charity donations
• From 1st April 2026 the option to be either weekly or monthly paid.

Your Wellbeing

• Sick Pay, rising with length of service up to 6 months full pay after 4 years.
• Eyecare: Up to £100 reimbursement towards eye tests and glasses.
• Free counselling, coaching, wellbeing team, and OH service to all colleagues.
• Annual Health Check.
• Health Cash Plan.

Getting Around

• Salary sacrifice Electric Vehicle Lease Scheme (subject to eligibility)
• Cycle to Work Scheme

Your Development

• Continuous professional training and development
• Leadership development programmes
• Professional memberships needed for your role are reimbursed
• Career coaching
• Support with funding and time for qualifications

Perks & Recognition

• Long Service Awards
• Blue Light Card Eligibility giving discounts at 15,000 brands.
• Colleague Discount platform.