Support Worker Waking Nights

Dimensions (UK) Ltd.; Stowmarket; On-site; Full time

Job summary

A leading support service provider in Stowmarket is seeking a Support Worker for waking nights to assist individuals with complex needs. The role involves providing specialist support, managing behaviours of distress, and promoting engagement in activities like gardening and music. Ideal candidates will have experience with challenging behaviours, strong communication skills, and the ability to foster independence. The position offers competitive pay, 30 days of annual leave, and opportunities for career progression.

Benefits

30 days paid Annual Leave

High Street discounts

Life Assurance and Company Pension

Enhanced DBS paid for by us

Salary advance scheme

Qualifications

• Experience with distressing situations and behaviours.
• Ability to implement de-escalation techniques.
• Strong communication and teamwork abilities.

Responsibilities

• Provide 24‑hour specialist support to a gentleman with complex needs.
• Manage and de‑escalate behaviours of distress.
• Encourage participation in activities like gardening and music.
• Support maintaining safety while ensuring independence.

Skills

Experience working with complex behaviours

Comfortable navigating escalating behaviours

Good communication skills

Teamwork skills

Tools

Driver's licence

Job description

Support Worker Waking Nights

Dim/22927

£13.55 Per Hour

Location: Stowmarket, England, East of England, Suffolk

Type: Permanent

Hours per week: 36.0

Closing Date: December 21, 2025

Role Overview

Are you an experienced support worker looking for a wake night support worker role where you can make an impact? We're recruiting a new Support Worker to join our team, supporting a gentleman to feel safe, comfortable, and cared for throughout the night.

You will be supporting one gentleman in his 40s who requires 24-hour specialist support. He has epilepsy, bipolar disorder, type 2 diabetes, and mild-to-moderate learning disabilities. He has a history of behaviours of distress, but with the right approach, he thrives in a structured and supportive environment. The person we support is highly independent; he enjoys restoring furniture, gardening, chess, science experiments, playing guitar, shopping, and holidays.

He prefers to be seen as part of the team rather than a person receiving support, so engagement and communication are key. The best approach is to involve him naturally instead of asking him to complete a task; simply express that you need help and watch him step in eagerly.

Key Responsibilities

• Provide 24‑hour specialist support to a gentleman with complex needs.
• Manage and de‑escalate behaviours of distress in a safe and structured environment.
• Encourage participation in daily activities such as gardening, chess, and music.
• Support the individual to maintain independence while ensuring safety.

Key Qualifications

• Experience working with complex behaviours and distressing situations.
• Comfortable navigating escalating behaviours and implementing de‑escalation techniques.
• Drivers licence preferred but not essential.
• Good communication and teamwork skills.

Schedule

• 36 hours per week.
• 4 nights one week, 3 nights the next (8pm‑8am).
• Alternative weekends required.

Benefits

• A competitive pay rate with uplift for overtime you choose to work.
• 30 days paid Annual Leave (including public holidays – pro rata).
• Opportunities for career progression.
• High Street discounts – retail and entertainment (supermarkets, hospitality, pubs, cinema, etc.).
• Life Assurance and Company Pension.
• Industry‑leading training.
• Enhanced DBS paid for by us.
• Salary advance scheme – access up to 50% of earned money before payday.
• Up to £1,220 per year in benefits.
• We offer full training, ongoing development, and a values‑led culture where your contribution is recognised and celebrated.

Apply Now

• Applications will be shortlisted on receipt; interviews will continue until the posts are filled.
• An enhanced DBS disclosure will be required; the cost will be incurred by Dimensions.
• We welcome applications from everyone and value diversity in our workforce.
• As disability‑confident leaders, we guarantee to interview all disabled applicants who meet the minimum criteria. We have been awarded this symbol by Jobcentre Plus.
• We can offer support to complete your application – please contact the Resourcing Consultant Team on 0300 303 9150.
• We now have British Sign Language (BSL) translated recruitment videos.

EEO Statement

We are an equal opportunity employer and comply with all relevant UK EEO legislation.