Support Worker - Social Care

Home Group Limited; Ipswich; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community-focused organization in Ipswich is seeking a passionate Support Worker to assist customers with complex mental health needs. The candidate will help customers develop independence through daily living tasks. The role offers part-time hours and impressive benefits, including a health cash plan and ample leave. Experience in caring is preferred, and the ability to work flexibly and independently is essential.

Benefits

34 days leave (including bank holidays)

Health cash plan

Over 800 high street discounts

Opportunities for growth within the organization

Supportive wellbeing initiatives

Qualifications

• Experience of caring for others, such as family members or professional roles.
• Ability to remain calm under pressure and be resilient.

Responsibilities

• Assisting customers with daily living tasks.
• Supporting customers with mental health diagnoses.
• Helping with daily activities like cooking and budgeting.
• Carrying out risk assessments and support planning.
• Spending quality time with customers.

Skills

Passion to support

Experience in care

Ability to work independently

Flexible and personal approach

Job description

Overview

Support Worker <East Ipswich>. Temporary (March 2026), 1 x part time (18hpw) and 1 x part time (32hpw), rota working. Earn £12.60 per hour (£24,638 per annum) [pro rata] and great benefits including Health Cash Plan. Home, a place where you belong.

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Support Worker, you’ll be at the heart of supporting our customers who have complex mental health needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.

Responsibilities

• Assisting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations and outcomes documented in their support plans.
• Supporting customers with severe and enduring mental health diagnoses who may also have a substance misuse issue and/or a mild learning disability.
• Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
• Cuppas, chats and catch ups. There’s no rushing from one customer to the next here. Plenty of time to work together with colleagues.

You bring

• Passion to support our customers to live their best life, working together with an eye for detail.
• Experience of caring for others; you may have worked in care before or have experience of caring for others such as family members or children.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
• Recognise every customer is different and you’re able to adopt a flexible, personal approach, listening to customers to understand their needs.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.

Our team

You’ll join Manager Elle and our Ipswich East team. We’re super passionate about what we do and proud of how we work as a small team supporting each other and our customers to move on to brighter futures. We’re a supportive group and enjoy lunch together.

Job details

• Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• Manage your own diary.
• We do get together regularly in the daytime for training and team meetings.
• Able to use technology to update support plans, complete online learning and collaborate with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.

What’s in it for you?

• 34 days leave (including bank holidays and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too.
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Save with us on phones, bikes, or cars.
• We Grow Our Own colleagues; when you’re ready for the next step, you can grow with us.
• Colleagues matter — we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.

Find out more: Click APPLY NOW to see our Support Worker Job Description, learn about us, and get help to apply. Sometimes we close a job early, so don’t delay or you might miss out.

Finally, let us know if there’s anything we can do to help you shine in our process by making reasonable adjustments at [e-mail].

Central Supported Portfolio 703