Support Worker | Mersey Care NHS Foundation Trust

Mersey Care NHS Foundation Trust; Knowsley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading mental health trust in the UK seeks dedicated individuals for a role in their Crisis Response Team. This position involves supporting young people in mental health crises by facilitating their personal care, promoting social skills, and collaborating with multidisciplinary teams. Flexibility and a commitment to providing empathetic support are essential. If you are passionate about making a difference in the lives of young people, this role may be for you. Applications close on December 16, 2025.

Benefits

Flexible working options

Supportive working environment

Qualifications

• Experience in supporting mental health or crisis intervention.
• Ability to work collaboratively within a care team.
• Commitment to continuous professional development.

Responsibilities

• Facilitate and support personal care development.
• Assist service users with daily living activities.
• Monitor health and report outcomes to practitioners.
• Work collaboratively with care team to meet user needs.

Skills

Facilitation of personal care

Support for self-help and communication

Monitoring mental and physical health

Collaboration within a care team

Job description

Role Overview

The Crisis Response Team offers flexibility from 9-5 working. The team covers a large geographical area providing crisis care to young people who present in mental health crisis.

Responsibilities

• Facilitate and support the development of appropriate personal care
• Facilitate and support self help, communication and social skills acquisition
• Assist and promote independence with activities of daily living
• Participate in the implementation of specific programmes of care or therapy to develop and enhance socially appropriate adaptive behaviours under the supervision of qualified staff
• When required support the service user to access other health services and ensure reasonable adjustments are implemented
• Facilitate group work as directed by the qualified practitioner, to include; Physiotherapy, OT and Nurses for Health Awareness sessions
• Monitor mental and physical health and report outcomes to the qualified practitioner
• Participate in regular supervision, engage in reflective practice and be committed to continued development
• Provide information to enable the effectiveness of care to be evaluated
• Ensure appropriate records are maintained under the direction of the qualified practitioner
• Contribute to the involvement of service users, and carers/relatives in the delivery of care
• Provide reassurance and support to service users and carers/family
• Work collaboratively within the Care team to ensure that service users needs are met
• Recognise and respond appropriately to urgent and emergency situations when directed by qualified practitioner

About Mersey Care

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible Working

Flexible working requests will be considered for all roles.

Application

To work with the wider team to offer support and interventions to young people in mental health crisis.

This advert closes on Tuesday 16 Dec 2025