Support Worker

A&A Services West Midlands; Walsall; On-site; GBP 18,000 - 24,000; Full time

Job summary

A support services company in Walsall is looking for a compassionate Support Worker to aid individuals facing disabilities and other vulnerabilities. You will provide essential practical and emotional support, assisting with daily living activities while promoting independence and wellbeing. The ideal candidate should possess strong communication skills and the ability to work effectively both independently and within a team. This role emphasizes collaboration with families and healthcare professionals to ensure a high quality of life for those supported. Your commitment to safeguarding rights and dignity is crucial.

Qualifications

• Compassion, patience, and empathy are essential for supporting individuals.
• Strong communication and interpersonal skills to build relationships.
• Ability to work independently and as part of a team is required.

Responsibilities

• Provide support for daily living activities including personal care.
• Assist with medications and monitor individuals' wellbeing.
• Maintain accurate records and collaborate with care teams.

Skills

Compassion

Strong communication skills

Reliability

Problem-solving

Job description

Support Worker – Job Description

Position Overview: The Support Worker provides practical, emotional, and social support to individuals who require assistance due to disability, mental health challenges, age-related needs, or other vulnerabilities. The role aims to promote independence, wellbeing, inclusion, and a high quality of life for each person supported.

Key Responsibilities

• Provide Person-Centred Support: Assist individuals with daily living activities such as personal care, meal preparation, mobility, and household tasks.
• Emotional & Social Support: Build positive relationships, offer encouragement, and support individuals to participate in community activities.
• Health & Wellbeing Assistance: Help with medications (where appropriate), monitor wellbeing, and report concerns to supervisors or healthcare professionals.
• Promote Independence: Encourage skill development and empower individuals to make informed choices.
• Record Keeping: Maintain accurate documentation, progress notes, incident reports, and care plans.
• Safeguarding & Safety: Ensure the safety, dignity, and rights of individuals, following safeguarding policies and procedures.
• Collaboration: Work effectively with families, carers, healthcare providers, and other professionals to deliver coordinated support.
• Transport Assistance: Escort or transport individuals to appointments, activities, or community access.
• Household Support: Assist with cleaning, shopping, budgeting, and organizing daily routines.

Key Skills & Attributes

• Compassion, patience, and empathy
• Strong communication and interpersonal skills
• Reliability and good time management
• Ability to work independently and as part of a team
• Problem-solving and decision-making abilities
• Respect for confidentiality and diversity