Support Worker

Telford & Wrekin Council; Telford; On-site; GBP 10,000 - 40,000; Full time

Job summary

A local government authority in Telford is seeking a passionate Senior Support Worker to support vulnerable young people in achieving independence. You will be proactive and creative in your approach to care, ensuring that the needs of the young people are met meaningfully. This role comes with excellent training, opportunities for personal development, and a range of generous benefits including competitive pay, career progression, and a supportive working environment.

Benefits

Generous rates of pay

Expert training paid by employer

Free DBS

Annual leave rising to 31 days

Enhanced sick pay and maternity leave

Free on-site parking

Confidential counseling and support programs

Qualifications

• Willingness to support vulnerable individuals in achieving their potential.
• Ability to build trusting relationships with young people.
• Commitment to developing skills and training opportunities.

Responsibilities

• Support young people in living independently and fulfilling their potential.
• Adapt professional approach to the changing needs of young people.
• Work collaboratively with Skills Coaches to enhance sessions.

Skills

Proactive

Creative

Flexible

Interpersonal skills

Commitment to personal development

Job description

Job Overview

Are you passionate about breaking down barriers to support people to live a more independent and fulfilling life? We are currently looking for a highly motivated person to join our Supported Accommodation Service. Whether you are looking for a rewarding role leading others and enabling vulnerable care leavers and young people to achieve their potential or an opportunity to gain skills and experience in the health and social care sector, becoming a Senior Support Worker could be the perfect position for you. You will be able to demonstrate being proactive and innovative in your approach to care and a willingness to adapt and change as we develop to meet new opportunities.,

Qualities

• Someone who really wants to make a positive difference.
• Someone who is committed to the role as the individuals we support, and their families, depend on the service we provide.
• Someone who is proactive and creative, and prepared to think beyond the obvious to meet the needs of the young people they're supporting in an enjoyable and meaningful way, as well as supporting our Skills Coaches to deliver an amazing service.
• Someone who is flexible and adaptable, to continually develop and improve the Skills Coaches activities and sessions to meet the needs of the young people they're supporting, taking on board the views of the young people, with the ability to adapt very quickly to the young person's changing needs.
• Someone who can build an honest, trusting and engaging relationship with the young person/people they're supporting as this is essential for the young person to get the most benefit from their sessions.
• Someone who is committed to personal development, both for their personal benefit and to benefit the young people they're supporting.

These qualities are more important than previous experience, although it's very welcome, as full support and training will be provided to enable you to gain that experience

Join Team Telford - Where People Make the Difference We're proud to be the LGC Local Authority of the Year 2025 - and it's all thanks to our incredible people. At Telford & Wrekin Council, we don't just deliver services - we protect, care, and invest in our borough. Our teams are trusted, supported, and empowered to make a real impact.

Benefits

• Generous rates of pay
• Expert training, that you will be paid to do and opportunities to develop your skills. You will also receive a certificate for the training you complete.
• A full induction, excellent support and ongoing supervision
• The opportunity to progress within our team
• Free DBS
• Refer A Friend Scheme - £150 for every friend you successfully refer to us
• The opportunity to join a team that is fully committed to support people to live a more independent and fulfilling life.
• Annual pay increments within your grade
• 23 days annual leave rising to 31 days with service and 8 bank holidays, plus an additional concessionary day
• Enhanced sick pay scheme, maternity/adoption leave pay and maternity support leave,
• Salary sacrifice schemes including childcare vouchers, car lease scheme, health care schemes and safe and secure savings accounts
• Access to local benefits and discounts on products and services, these include discounts on national attractions such a theme parks and discounted travel.
• A truly rewarding career, We value our employees and offer staff rewards and plenty of opportunities for personal development and career progression including:
• Competitive rates of pay
• Automatic access to a secure, flexible and tax efficient Local Government Pension Scheme
• Staff benefits and discounts including salary sacrifice schemes
• Free on-site parking
• Generous leave entitlement (24 days rising to 32 days) plus 8 bank holidays and an additional concessionary day
• Free access to our employee assistance programme and confidential counselling, A friendly, inclusive and dynamic workplace, competitive pay, generous benefits, flexible working and great development opportunities. A culture that celebrates diversity and champions inclusion.