Support Worker

The Priory Group; Lichfield; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading care provider in Lichfield is seeking a full-time Support Worker to join their compassionate team. In this role, you will assist residents with personal care tasks, monitoring their well-being and providing emotional support. Ideal candidates will have excellent interpersonal skills and empathy, with a passion for helping others. The role involves a rotating shift pattern and offers benefits such as on-site parking and career development opportunities. Experience in a similar role is valued but not essential.

Benefits

Free on-site parking

28 days annual leave

Contributory pension scheme

Flexible benefits including gym membership

Access to development opportunities

Qualifications

• Have the right to work in the UK.
• Display natural empathy to support others.

Responsibilities

• Assist qualified staff with individual care plans.
• Support personal care tasks like washing and dressing.
• Monitor and report changes in residents' well-being.

Skills

Excellent interpersonal skills

Empathy

Understanding

Patience

Ability to work independently and in a team

Competent in verbal and written English

Education

Healthcare qualification (desirable)

Job description

Wiggington Cottage is looking to recruit a Support Worker to join their team. This is a full time role.

Hours: 36 hours per week

Day Shifts: 07:00 - 19:00 on a rotating shift pattern to include working every other weekend.

£12.60 per hour

Wiggington Cottage is located in the heart of the beautiful village of Wiggington, in Tamworth, Staffordshire. Our specialist service provides residential support for eight people with a primary diagnosis of Prader‑Willi syndrome (PWS). Our home is on a quiet street, near the small village. Our team are dedicated to improving the health and wellbeing of the people we support, helping them to achieve positive outcomes. We want to help each person we care for have a healthy, happy, and independent life, within a safe and welcoming home.

It would be ideal if you have previous experience gained in a similar role. However whilst this is valuable, we are looking for individuals who display the right values and behaviours in order to make a difference to people’s lives. You should be keen to learn and show compassion to care for the people we support.

What you’ll be doing

You will be part of a compassionate team who are committed to our residents’ wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future.

Your positive attitude and passion for providing high quality care and support will be your key strengths, but you’ll also have a friendly, patient and positive approach to work.

As a Support Worker, you will assist qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated to facilitate wellbeing, dignity and treatment of residents. You will provide support with day to day activities, whilst encouraging and promoting independent living. As part of our team, you’ll help people reach their potential, through both practical and emotional support, making a positive difference to their lives.

• Supporting with personal care tasks, such as washing, dressing, eating and personal care
• Performing light housekeeping tasks, such as dusting, vacuuming, and changing bed clothes
• Assisting with safe lifting, transferring, repositioning and movement of individuals
• Assistance and support to attend medical appointments
• Observe, monitor, and record physical and emotional well‑being, and quickly report any changes to senior staff
• Supporting the development of important family connections and liaising with specialists, including Speech & Language Therapists and Learning Disability teams
• Encouraging participation in social and recreational activities that promote involvement and personal growth

What you’ll bring to the role

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

The ideal candidate

Qualifications and Skills

• Excellent interpersonal skills and a caring nature
• Empathy, understanding and patience
• Ability to work on your own and as part of a team
• Ability to understand and follow policies and procedure
• The ability to anticipate and respond to challenges
• Competent in verbal and written English
• A healthcare qualification is desirable, but not essential

To be considered for this role, we require you to have the right to work in the UK.

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

Adult care benefits

• Free on‑site parking
• 28 days annual leave
• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and private healthcare
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses