Support Team Leader / Service Manager - Learning Disabilities

Brook Street; Hebburn; On-site; GBP 30,000 - 32,000; Full time

Job summary

A supportive care provider in North Tyneside is seeking an experienced Support Team Leader / Service Manager to oversee a 6-bed supported living service. The role involves leading a team that supports individuals with learning disabilities, mental health needs, and mobility issues. Ideal candidates should have management experience in CQC-regulated services and a Level 5 Diploma in leadership. This role offers a competitive salary and opportunities for professional development.

Benefits

Competitive salary

Career progression

Comprehensive training

Pension scheme

Qualifications

• Proven experience in a supervisory or management role within a CQC-regulated service.
• Strong leadership and team development skills.
• Knowledge of CQC standards, safeguarding, and best practice in supported living.

Responsibilities

• Lead and inspire a team of support staff, ensuring high standards of care.
• Supervise and develop staff to promote continuous learning.
• Ensure compliance with CQC regulations and internal policies.
• Build positive relationships with individuals and families.

Skills

Leadership skills

Team development skills

Knowledge of CQC standards

Communication skills

Education

Level 5 Diploma in Leadership & Management for Health & Social Care

Job description

Support Team Leader / Service Manager

North Tyneside - NE28/NE29

6 Bed Supported Living

Learning disabilities, mental health needs, complex needs, and some mobility issues

Salary: £30,000 - £32,000 per annum

We are looking for a motivated and experienced Support Team Leader / Service Manager to oversee our 6 bed supported living service in North Tyneside. The service supports people with learning disabilities, mental health needs, complex needs, and some mobility issues, helping them live as independently as possible in a safe, supportive environment.

This is a fantastic opportunity for an experienced leader who is passionate about quality care and empowering others.

Key Responsibilities

• Lead and inspire a team of support staff, ensuring high standards of care and support are delivered consistently.
• Supervise, mentor, and develop staff to promote a culture of continuous learning.
• Oversee recruitment, training, and workforce development.
• Ensure compliance with CQC regulations, internal policies, and sector best practice.
• Build positive relationships with individuals, families, and external professionals.
• Monitor, review, and update care plans to meet individual needs.
• Manage budgets, resources, and administrative tasks effectively.

About You

• Proven experience in a supervisory or management role within a CQC-regulated service.
• Strong leadership and team development skills.
• Level 5 Diploma in Leadership & Management for Health & Social Care (or working towards/completion supported).
• Knowledge of CQC standards, safeguarding, and best practice in supported living.
• Full UK driving licence and access to a vehicle.

Benefits

• Competitive salary: £28,000 - £30,000
• Career progression and professional development opportunities
• Comprehensive training and ongoing support
• Pension scheme
• Employee Assistance Programme (EAP)

If you are passionate about making a real difference in the lives of individuals with learning disabilities and want to lead a committed, values-driven team, we would love to hear from you
#LEEJP