Support Medical Secretary, A&E Department

Cwm Taf Morgannwg University Health Board; Merthyr Tydfil; On-site; GBP 25,000 - 27,000; Full time

Job summary

A regional health board in Wales is seeking a Support Medical Secretary for the A&E Department. This role involves providing comprehensive secretarial and administrative support to medical professionals. The ideal candidate will manage their workload effectively, liaise with patients and staff, and possess strong word processing and Microsoft Office skills. Experience in a similar role, particularly within the NHS, is preferred. The position offers a salary range of £25,313 to £26,999 per annum pro rata.

Benefits

Leading pension

Generous leave

Career growth opportunities

Access to ongoing learning and development

Qualifications

• Proficient in Microsoft Word, PowerPoint, and Excel.
• Ability to work in an office environment.
• Experience working in a team setting.
• Prior experience as a Medical Secretary is preferred.

Responsibilities

• Provide comprehensive secretarial support to the A&E department.
• Liaise with colleagues, visitors, and patients professionally.
• Manage and prioritize workload effectively.

Skills

Word processing skills

Microsoft Office proficiency

Knowledge of medical terminology

Welsh Language Skills (Level 3 and above/B2)

Education

RSA/OCR Stage II/III or equivalent in word processing

ECDL or equivalent experience

Job description

Go back Cwm Taf Morgannwg University Health Board

Support Medical Secretary, A&E Department

The closing date is 30 December 2025

The post holder will provide a comprehensive and high quality secretarial and administrative support to the Consultants, Nurses and other professionals within the identified department.

The post holder will also be expected to liaise in a professional manner with colleagues, visitors and patients and undertake a wide spectrum of administrative and secretarial duties.

The post holder will be expected to manage and prioritise their own workload using experience and initiative, and adhere to relevant CTMUHB policies and procedures.

Main duties of the job

Please see attached Job Description

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac

Please see attached Job Description

Person Specification

Qaulifications

• RSA/OCR Stage II/III or equivalent in word processing
• Knowledge of Microsoft Office, to include Word, PowerPoint and Excel packages
• ECDL or equivalent experience.
• Knowledge of medical terminology
• Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.

Experience

• Experience of working in an office environment.
• Experience of working as part of a team.
• Previous NHS experience.
• Previous Medical Secretary experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board

£25,313 to £26,999 a yearpro rata