Support Engineer

NST Recruitment Limited; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading tech company in the Milton Keynes area seeks a Support Engineer to provide in-depth support for Windows and Office 365. The role is hybrid, requiring 3 days on-site and 2 days remote. Candidates should have strong client-facing skills and a valid driving licence, as a vehicle is necessary. Competitive package includes a company car allowance, phone, and bonus opportunities.

Benefits

Competitive package including company car allowance

Phone

Bonus

Career progression opportunities

Qualifications

• Valid driving licence and own vehicle.
• Experience in a Windows and MS365 environment.
• Ability to manage a high volume of support tickets.

Responsibilities

• Provide in-depth support for Windows and Office 365 environments.
• Manage tickets related to firewalls, migrations, and SQL Server.
• Engage with stakeholders for in-person and remote support.

Skills

2nd Line support experience

Extensive knowledge of Windows 7, 10 and 11

Office 365 expertise

Backup & recovery

Active Directory

Azure

Excellent client-facing skills

Networking

Job description

Support Engineer – M365, O365, Windows, Network, Field, 2nd Line, Printers, Azure, Active Directory, SAN, SQL, Hybrid (Milton Keynes area)

Job Overview

This is a fantastic Support Engineer opportunity to join a leading tech company. The role is Hybrid: 3 days a week in various offices around the Milton Keynes area, the remaining 2 days working from home. A driving licence and personal vehicle are essential; the company provides a car allowance.

Responsibilities

As a Support Engineer you will work in Windows and MS365 environments, providing in‑depth support for Windows 11/10/7, Microsoft Office 365, Active Directory, laptops, mobile devices, Azure integration, printers, networking, tablets, backup and recovery. You will handle tickets covering firewalls, security, migrations, SCCM and SQL Server, engaging with third‑party and internal stakeholders via in‑person and remote support. Managing a high volume of tickets and maintaining excellent communication skills are essential.

Essential Skills

• 2nd Line support experience in M365/Windows environment
• Commuter to Milton Keynes area
• Valid driving licence and own vehicle
• Extensive knowledge of Windows 7, 10 and 11
• Office 365 expertise
• Backup & recovery
• Active Directory
• Azure
• Imaging
• Server and Desktop support
• Networking
• Excellent client‑facing skills

Desirable Skills

• Microsoft certifications
• SCCM
• Migrations

Benefits

Competitive package including company car allowance, phone, bonus and career progression opportunities.

Please ensure your location is clear on your CV/application. Applications without location may be rejected.

PLEASE DO NOT CALL THE SWITCHBOARD TO DISCUSS APPLICATIONS.