Support Developer

ADLIB; Remote; GBP 29,000 - 35,000; Full time

Job summary

A well-established eCommerce services business in the United Kingdom is seeking a talented Support Developer. The role involves managing back-end and front-end tickets, customizing websites, and providing support for CMS platforms like Shopify and WordPress. Candidates should be proficient in PHP, MySQL, Docker, and have experience with HTML, CSS, and JavaScript. Benefits include a salary up to £35K, private healthcare, and opportunities for international work. Join a collaborative team focused on innovative solutions.

Benefits

Competitive salary

Private healthcare

25 days holiday plus bank holidays

Opportunity to work abroad 4 weeks per year

Employee assistance program

Budget for training courses

Life insurance

Enhanced maternity leave

Qualifications

• Proficiency in PHP and MySQL essential.
• Experience with Docker for deployment workflows required.
• Knowledge of HTML, CSS, JavaScript, and Liquid templating needed.

Responsibilities

• Manage and resolve back-end and front-end tickets.
• Customize and enhance existing websites and features.
• Support CMS and e-commerce platforms such as Shopify and WordPress.

Skills

Proficiency in PHP and MySQL

Experience with Docker

HTML, CSS, and JavaScript for Shopify theme development

Understanding of API integrations

Strong grasp of website performance concepts

Familiarity with CMS platforms like Sanity and WordPress

Job description

We’re delighted to be supporting a very well‑established eCommerce and technology services business within the music and entertainment sectors. They have a formidable, international client base and a values‑driven and supportive company culture that is second to none. Due to exciting company growth, they are looking for a talented Support Developer to join the team.

What skills you’ll be needing

• Proficiency in PHP and MySQL, utilising Docker for deployment workflows and Git for version control.
• Experience with HTML, CSS, and JavaScript for Shopify theme development (Liquid), alongside React for custom application interfaces.
• Understanding of API integrations and working with GraphQL to connect third‑party services.
• Strong grasp of general website performance concepts, including HTTP, SSL, and DNS configurations.
• Familiarity with CMS platforms like Sanity and WordPress.

What you’ll be doing

This is a role with real variety! You’ll be managing and resolving back‑end and front‑end tickets, bug fixing, working with API’s and participating in code reviews. A key part of the role will be customising and enhancing existing websites, new features and platform updates. There’s an opportunity to assist with testing, contributing to micro‑services development and working with internal teams on innovative solutions. You will be providing support for CMS and e‑commerce platforms including Shopify, WordPress and Sanity.io and working with Shopify themes using Liquid templating and React‑based admin interfaces. They will look for you to communicate technical solutions clearly and take part in their on‑call out of hours rota for urgent issues.

What you’ll get in return for your talents

There’s a competitive salary (up to £35K) plus private healthcare, 25 days holiday plus bank holidays, opportunity to work abroad 4 weeks per year, employee assistance program, budget for training courses, life insurance, enhanced maternity leave and more. You will be working with a progressive tech stack and team on exciting challenges in a collaborative, supportive and ambitious team environment.

What’s next

If this role sounds like it could be your next career move, please send in your CV ASAP.