Support Coach (Criminal Justice)

Red 5 People; Chatham; On-site; GBP 24,000 - 30,000; Full time

Job summary

A community support charity in Chatham seeks someone to help ex-offenders improve their lives by managing a caseload and providing practical support. The role involves one-on-one sessions focusing on housing, benefits, and life skills within a welcoming environment. Experience in criminal justice or a related support role is desired, as well as openness to recent criminology graduates. This position offers a meaningful impact in a supportive community hub.

Benefits

On-site gym

Music studios

Wellness rooms

Arts & crafts

Weekly Doughnut & Debate club

Cooked breakfasts

Qualifications

• Experience in a support role helping clients with housing and employment.
• Background in prison, probation, or similar settings.
• Ideal for candidates with a criminology degree.

Responsibilities

• Manage a caseload and run one-to-one client sessions.
• Assist clients with practical support like budgeting and cooking.
• Involve clients in community activities.

Skills

Experience in criminal justice

Support role experience

Education

Recent criminology graduates

Job description

Join a one-of-a-kind community hub supporting ex‑offenders in a safe, welcoming space. Clients can access:

• On‑site gym
• Music studios
• Wellness rooms
• Arts & crafts
• Weekly Doughnut & Debate club
• Cooked breakfasts (with client involvement)

You’ll manage a caseload, running one-to-one sessions to help clients with housing, benefits, GP registration, training, basic job support, and life skills like budgeting and cooking. You'll also get stuck into the activities above.

This is rehabilitation done right—practical, person-centred, and impactful.

Who we’re looking for

You must have experience in criminal justice (e.g. prison, probation, resettlement), or from a support role supporting clients with similar challenges (such as housing, employment, education etc).

You might have previously worked as a Probation Officer, Prison Officer, Resettlement Worker, Hostel Worker, Drug and Alcohol Support Worker, Employment Advisor or similar.

This charity are happy to meet recent criminology graduates looking to launch their career (ideally with some experience paid or voluntary supporting vulnerable clients).

How to apply

Apply via this ad. If you don’t hear back in 72 hours, use the “Send Us a Message” form on the Red 5 People website. Want to chat first? Call the office and ask for Lawrence