Support Assistant

Sanctuary Group; Sheffield; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading organization in social care is hiring a Support Assistant in Sheffield to provide hands-on assistance to customers with mental health needs. You will encourage daily living skills and work with professionals to ensure a supportive environment. The role requires a caring personality and the ability to build positive relationships. Extensive training and attractive benefits are part of the job, including generous holiday and flexible working options. Join us in making a positive impact on people's lives.

Benefits

25 days paid holiday, rising to 30 after 5 years

Pension scheme with employer contributions

Health and well-being plans

Life assurance

Qualifications

• A caring, approachable nature and a confident ‘can‑do’ attitude.
• Ability to keep accurate records and clearly communicate relevant information to team members.
• Excellent communication skills to build positive relationships with customers, families, and agencies.

Responsibilities

• Providing high-quality, hands-on support to customers with mental health needs.
• Encouraging customers to develop daily living skills such as cooking and cleaning.
• Working with statutory and non-statutory agencies on behalf of customers.

Skills

Caring and approachable nature

Excellent communication skills

Experience working as part of a team

Ability to keep accurate records

Positive approach to customer needs

Education

Level 2 NVQ Health and Social Care

Job description

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Department: Health and Social Care (Qualified and Non-Qualifie

Operation: Sanctuary Supported Living

Closing Date: .

Requisition: 226931

Support Assistant

£12.70 per hour

37.5 hours per week

Sanctuary Supported Living is delighted to be recruiting for a Support Assistant at Byron Road in Sheffield.

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.

We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

The role of Support Assistant will include:

• Providing support to encourage our customers with mental health needs to maximise their own potential
• Providing a high quality, hands‑on support service
• Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community
• Encouraging social inclusion and helping customers to build their confidence, resilience, and self‑esteem
• Working with statutory and non‑statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required
• Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices

Skills and experiences:

• A caring, approachable nature and a confident ‘can‑do’ attitude
• Ability to keep accurate records and clearly communicate relevant information to team members
• Excellent communication skills to build positive relationships with customers, families, and internal and external agencies
• Experience of working as a member of a team
• A positive and accepting approach to customers whatever their needs
• Level 2 NVQ Health and Social Care, or willing to work towards

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

• At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)
• A pension scheme with employer contributions
• A variety of online discounts and rewards from major retailers
• Health and well‑being plans
• Life assurance
• Family‑friendly arrangements, including opportunities for flexible working
• Tax‑efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities

Job Reference: 226931

Please note: If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once employment has commenced.

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don't forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusiveorganisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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