Support Analyst

GAP Group LTD; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading equipment hire company based in Glasgow is seeking an IT Support Analyst to provide 1st Line Network support across the UK. The ideal candidate will have an IT-related degree or relevant experience and will assist in system administration, including Active Directory and Exchange. This role offers a competitive salary, various employee benefits, and opportunities for internal promotion.

Benefits

Competitive salary and bonus scheme

Up to 25 days annual leave

Contributory Pension Scheme

Health & Wellness programs

Qualifications

• Experience providing 1st Line Network support.
• General hardware repair/build skills.
• Ability to work in a team and communicate effectively.

Responsibilities

• Provide general network support to users throughout the UK.
• Administer systems including Active Directory and Exchange 2013.
• Assist with future infrastructure developments.

Skills

Problem solving techniques

Communication skills

Teamwork

Education

IT related degree or equivalent experience

Tools

Active Directory

Windows 2008/2012 servers

Job description

Overview

Based in our Glasgow Head Office, an excellent opportunity has arisen in our IT Department for an IT Support Analyst to provide general 1st Line Network support to users throughout the UK, and assist with administering systems including Active Directory, Exchange 2013, Web and Mail Filters. We are interested in hearing from highly motivated candidates who have an IT related degree or experience of working within an IT team who are looking to gain exposure to a wide range of technologies. This position will help guide the future infrastructure developments from conception to implementation.

Responsibilities

• Sound understanding of Active Directory and Windows 2008/2012 servers
• General hardware repair/build and network support skills
• IT Qualification (or knowledge gained through experience)
• Strong problem solving techniques
• Well-developed communication skills with the ability to communicate effectively at all levels and with a wide variety of people
• Excellent organisational skills with the ability to remain calm during busy periods and meet tight deadlines
• Good team-player with a flexible approach to work activities

GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We\'re looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you\'ll enjoy loads of benefits such as profit share, loyalty holidays and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

Benefits

• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab

Next steps

If you think you fit the profile we would love to hear from you!

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER