Supply & Customer Service Coordinator FTC - Pharmaceuticals

Michael Page (UK); Reading; Hybrid; GBP 34,000 - 40,000; Full time

Job summary

A leading pharmaceutical company is seeking a Supply Planner to join their team in Reading. The successful candidate will manage customer orders and support stock control responsibilities. This role offers a salary of up to £40,000, with hybrid working from the Reading office. Experience in a similar role and strong customer service skills are essential. This is a 6-month fixed-term contract with an ASAP start.

Qualifications

• Proven experience in a similar role is essential.
• Must possess a strong customer focus and proactive mindset.
• Ability to prioritise and organise tasks effectively.

Responsibilities

• Process customer orders, returns, and inquiries.
• Assist with stock control and compliance checks.
• Coordinate deliveries and liaise with logistics teams.

Skills

Supply planning experience

Customer service experience

Excellent communication skills

Organisational skills

Job description

• Exciting opportunity to join a well-established pharmaceutical company!
• Must have supply planning & customer service experience.

About Our Client

Our client is a well-established pharmaceutical company. They specialise in delivering high-quality products to a broad customer base. The business is recognised for its commitment to operational excellence and customer satisfaction.

Job Description

Key responsibilities include:

• Process customer orders, returns, invoices, and handle general enquiries.
• Assist with stock control, reconciliation, and compliance checks.
• Support administration for distributors and wholesalers in the UK and Ireland.
• Coordinate deliveries from overseas and liaise with logistics and quality teams.
• Set up new customers and maintain accurate system data.
• Provide support during colleague absences and help resolve stock issues.

The Successful Applicant

The successful candidate would have:

• Proven experience in a similar role and be available for an ASAP start.
• Strong customer focus with a proactive and solution-oriented mindset.
• Highly organised with the ability to prioritise tasks effectively.
• Reliable, efficient, and detail-oriented.
• Excellent communication skills and a collaborative team player.
• Flexible, helpful, and professional attitude.
• Committed to compliance with medical product regulations.

What\'s on Offer

On offer to the candidate:

• Up to c.£40,000.
• Hybrid working from Reading office (2 days pw onsite).
• ASAP start - 6 month FTC.