Supervisor (Part Time) - Enfield Accessorize

Monsoon; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading fashion retailer is seeking a Store Supervisor in London. The role emphasizes delivering exceptional customer service, motivating teams, and maximizing sales through effective merchandising. Ideal candidates should possess strong leadership skills and a passion for retail, while being committed to an inclusive work environment. This role offers competitive pay, bonuses, and employee benefits like discounts across brands.

Benefits

Competitive salary

Bonus scheme

Staff uniform allowance

Generous staff discount

Extra holiday for birthdays

Qualifications

• Experience in a supervisory role with strong customer service skills.
• Capability to inspire and motivate a team to achieve targets.
• Confident and solution-driven individual.

Responsibilities

• Support the store's performance by delivering exceptional customer experiences.
• Generate profit by exceeding KPIs and implementing visual merchandising.
• Lead the team to create an inclusive and motivated environment.

Skills

Customer service excellence

Team leadership

Communication skills

Sales motivation

Problem-solving

Job description

Responsibilities

• Be a true brand ambassador, supporting the store and team in driving overall performance through delivering an exceptional customer experience and demonstrating the Accessorize values
• Generating profit, through exceeding those KPIs
• Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
• Support the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
• We offer piercing to our customers, and you would promote and deliver this with your team
• Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
• Ensure an inclusive environment, promoting equality and kindness with your team

Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Accessorize customer. We value the qualities of enthusiasm, integrity, and the desire for success. Demonstrate customer focus - delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do

Qualifications

• Confident to lead by example, inspiring your team to make Accessorize a great place for all who work and shop with us
• Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through their team
• Someone who demonstrates passion, drive and resilience, with a can-do approach
• The ability to communicate openly and effectively
• A solution driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility

Benefits

• A competitive salary and exciting bonus scheme
• A Staff uniform allowance - enabling you to have fun wearing our accessories
• Generous staff discount across all our brands - Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
• An additional day's holiday to celebrate your birthday

If this all sounds great and this could be the role for you, let us know and apply today. At Monsoon Accessorize we don't focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.