Supervisor - East Wemyss

CJ Lang & Sons Ltd; Kirkcaldy; On-site; GBP 60,000 - 80,000; Part time

Job summary

A family-owned Retail and Distribution business in Kirkcaldy seeks a Supervisor for their SPAR East Wemyss store. This role involves providing excellent customer service, supervising staff, and maintaining store cleanliness and security. The ideal candidate will have strong leadership and communication skills and be responsible for cash management and merchandising. This position is crucial to ensuring a professional image and efficient operation within the store. A great opportunity to join a community-focused company.

Responsibilities

• Provide friendly, efficient customer service to meet customer needs.
• Responsible for opening and closing of the Store.
• Supervise and support team members on shift, allocate tasks.
• Cash up and balance tills in line with company cash procedures.
• Promote the image and brand of our company through professional behavior.
• Merchandise store according to store standards and company planograms.
• Process all sales transactions accurately.
• Adhere to all Company security measures.
• Complete all relevant training requirements to fulfill the role.
• Maintain a high standard of cleanliness in the store.

Skills

Ability to lead a team

Excellent customer service

Strong communication skills

Effective delegation skills

Good attention to detail

Job description

Overview

Role: Supervisor (14 hours) at SPAR East Wemyss. C J Lang & Son Ltd is the wholesaler for SPAR Scotland, the largest symbol group in Scotland with over 300 convenience stores across the country. We are a family-owned Retail and Distribution business with our Head Office based in Dundee. We are proud to serve local communities through our Company Owned SPAR Stores throughout Scotland and have a distribution network covering countryside to coast backed by outstanding operational organisation. We are looking for a Supervisor to join our team at SPAR East Wemyss.

Responsibilities

• Provide friendly, efficient customer service to meet customer needs in all areas of the store (Retail, Food to Go, PO Local).
• Responsible for opening and closing of the Store.
• Attend call outs if the store alarm is activated during non-trading hours.
• Supervise and support team members on shift, allocate tasks to ensure duties are completed in a timely manner.
• Cash up and balance tills in line with company cash procedures.
• Promote the image and brand of our company through professional behaviour and personal presentation ensuring you are smart and ready for work at all times.
• Merchandise store according to store standards and company planograms.
• Actively sell and promote offers to customers.
• Process all sales transactions accurately and in line with Company procedures.
• Adhere to all Company security measures to protect colleagues and stock.
• Use the relevant systems for price checking, Shelf Edge Labelling (SEL) and stock control.
• Deputise and provide cover for the Store Manager in their absence.
• Follow all current Company procedures in line with current legal requirements.
• Complete all relevant training requirements to fulfil the role.
• Maintain a high standard of cleanliness in the store at all times.

Qualifications / Skills & Qualities

• Ability to lead a team.
• Excellent customer service.
• Strong communication skills.
• Effective delegation skills.
• Good attention to detail.