Supervisor - Conference & Banqueting

Kohler Co.; St Andrews; On-site; GBP 30,000; Full time

Job summary

A prestigious hotel and resort in Scotland is seeking a Conference and Banqueting Supervisor to oversee events and ensure exceptional guest experiences. The role involves leading a team, collaborating with clients, and managing event functions. Candidates should have proven experience in luxury environments and strong leadership skills. The position offers a competitive salary and generous benefits, including free access to fitness facilities and discounts across the resort.

Benefits

Free meals and drinks in staff canteen

Discounts across the resort

Free access to on-site gym and spa

Free access to The Dukes Golf Course

24/7 access to Employee Assistance Programme

Qualifications

• Proven experience in a similar role within a luxury hotel or high-end event space.
• Exceptional attention to detail and a passion for delivering top-end service.
• Flexibility to work evenings, weekends, and holidays as required.

Responsibilities

• Support leading, training, and developing the C&B team.
• Collaborate with clients and event coordinators for seamless execution.
• Drive innovation in C&B offerings to create memorable experiences.

Skills

Leadership

Organizational skills

Communication skills

Attention to detail

Commercial acumen

Job description

About Us
At the heart of the world’s greatest golfing destination, the Old Course Hotel, Golf Resort & Spa is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times.

Part of Kohler Company, the Old Course Hotel, Golf Resort & Spa is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories for our guests and visitors. We specialise in hosting bespoke events, of all shapes and sizes, from weddings and conferences to grand balls and global summits.

Why Join Our Team?
An exciting opportunity within our Food and Beverage management team has become available for a Conference and Banqueting Supervisor. Could this be your next career move as we would love to hear from you!

As the Conference and Banqueting Supervisor, you will have the exceptional opportunity to support the Conference and Banqueting Manager to drive and deliver 5-star guest experiences while overseeing a diverse range of events across our hotel's flexible event spaces.

From curating small and intimate gatherings in our captivating Boardroom, which showcases one of the most picturesque boardroom views in the country, to orchestrating large-scale events in our Hall of Champions with the capacity to accommodate up to 600 people, this role offers a dynamic and exhilarating opportunity with endless potential for growth and creativity.

Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistance programme and FREE fitness access.

Our benefits don’t end there, in your spare time, we also offer free access to The Duke’s golf course and superb discounts in our restaurants, shops, spa and room rates. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself.

A career at Old Course Hotel, what’s not to love?
*All benefits subject to availability

About the Role
Reporting to the Conference and Banqueting Manager, you are part of the Food and Beverage operational management team and are responsible and accountable for guest experience and providing a service of excellence in all Conference and Banqueting areas across the Old Course Hotel, Golf Resort and Spa.

Your responsibilities will include:

• Supporting with the leading, training, and developing the conference & banqueting (C&B) team to deliver outstanding service to guests and clients.
  
• Supporting on all C&B functions, including planning, execution, and post-event de-brief.
  
• Collaborating with clients and event coordinators to ensure seamless execution of events.
  
• Ensuring C&B spaces are set up according to company brand high standards and event specifications.
  
• Driving innovation in C&B offerings to create memorable experiences for guests.
  

To be successful in this role you will have the following qualities and experience:

• Proven experience in a similar role within a luxury hotel or high-end event space.
  
• Strong leadership and organisational skills with the ability to motivate a team.
  
• Proven track record of people management responsibilities.
  
• Exceptional attention to detail and a passion for delivering top-end service.
  
• Excellent communication and interpersonal skills.
  
• Strong commercial acumen.
  
• Flexibility to work evenings, weekends, and holidays as required.
  
• Availability to work shifts, including evenings and weekends as per business needs.
  
• Must currently have right to work in the UK (Essential)
  

Hours
Permanent, 40 hours over 5/7 days per week as per the business needs.

Remuneration
£29,176.19

Benefits

• Free meals and drinks in our complimentary staff canteen
  
• Discounts across the resort including in our restaurants, room rates, pro shop and golf course
  
• Wider group discounts within Kohler group.
  
• Free access to our on-site gym and spa facility.
  
• Free access to our The Dukes Championship Golf Course
• 24/7 access to the Employee Assistance Programme

The Old Course Hotel, Golf Resort and Spa is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.