Supervisor

ERNEST JONES; Uxbridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading jewelry retailer in Uxbridge is seeking a Supervisor to provide exceptional customer service and support team development. This role involves maximizing sales, coaching new employees, and reflecting the brand’s values. Ideal candidates have retail experience and strong communication skills. The position offers a competitive salary and benefits, including sales incentives and opportunities for career advancement. Apply now to take the next step in your retail career in a supportive environment.

Benefits

Competitive salary and benefits

Sales incentives

Staff discount

Career development opportunities

Qualifications

• Retail or customer service experience is required.
• Strong communication skills are essential.
• Confidence and an outgoing personality are necessary.

Responsibilities

• Role model amazing customer service.
• Achieve targets and maximize sales.
• Coach new team members and develop retail skills.

Skills

Retail or customer service experience

Strong communication

Confidence

Outgoing personality

Ability to build rapport with customers

Job description

Supervisor - Permanent - Full Time

Our Supervisors have a special talent for amazing our Customers!>

Overview

We firmly believe that jewellery retail is all about having great product knowledge. The Store Supervisors bring product knowledge to life.

You will be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You will also help store management, especially in coaching new team members and helping them settle in, develop their product knowledge and grow their amazing retail skills.

As the face of H. Samuel, we want you to reflect our brand, culture and customers. Our fashion conscious, business casual dress code encourages style and individuality.

Background & Qualifications

You will have retail or customer service experience, strong communication, confidence and outgoing personality needed to build rapport with customers and showcase product features.

You will be ambitious. A Store Supervisor is a stepping stone into first management role with coaching, training and support to develop quickly.

What’s Next

When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video describing why you would like to join us. Successful applicants will be contacted by the store manager for the final stage interviews. We recommend regularly checking your emails to ensure you don't miss any updates with your application.

Rewards & Benefits

• Competitive salary and benefits, including sales incentives and staff discount.
• Additional hours possible at peak trading periods, Bank Holidays and weekends.
• Career development opportunities with training and development programmes.

Equal Opportunity

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.