Supervisor

The Hoxton Hound, Hoxton; Greater London; On-site; GBP 27,000 - 35,000; Full time

Job summary

A leading pub in London is seeking a passionate Supervisor to join their team. In this role, you will lead shifts, train and coach your team, and ensure the highest standards in food, drinks, and service. As an important part of the leadership structure, you will be pivotal in driving sales and team development. The pub offers various benefits including competitive pay, discounts, and career progression opportunities. If you are enthusiastic about delivering exceptional customer experiences, we want to hear from you.

Benefits

Competitive pay + tronc/tips

Free team meal on shift

30% off Food, Drink, Accommodation & Experiences

Access to over 3000+ discounts & cashback opportunities

Cycle to Work scheme

Enhanced Maternity and Paternity Pay

Flexible shifts

Qualifications

• Passion for food, drinks, and service.
• Experience in a supervisory role preferred.
• Ability to manage health and safety standards.

Responsibilities

• Lead shifts, managing opening and closing of the pub.
• Train and coach team members.
• Ensure health and safety compliance.

Skills

Great food & drinks knowledge

Leadership skills

Coaching ability

Attention to detail

Sales growth focus

Job description

Role Purpose

Our Supervisors are a hugely important part of our leadership structure and with our reputation of promoting internally, there are clear lines of progression for those who wish to develop to Assistant Manager. You will be passionate about great food, drinks (particularly cocktails and craft beer) and service, have a keen eye for detail, and have an understanding of how to encourage and coach to get the best out of your team.

You will be the driver of the Craft House Way, our own operational standards. You will champion product knowledge and training across both our food and beverage offer and above all else be ready to learn and develop yourself along with the support of our senior team.

As a Supervisor, you will be leading shifts, this will include opening & closing the pub, training & coaching of the team, managing health & safety and have a keen eye for growing sales!

Benefits of being a Supervisor

• Award winning employer – Best Companies Accredited 2025
• Competitive pay + tronc/tips
• Access your pay early with Hastee Pay, including financial wellbeing support
• Free team meal on shift
• 30% off Food, Drink, Accommodation & Experience’s in our Brewpubs and more
• Access to Brewhub – with over 3000+ discounts & cashback opportunities
• Cycle to Work scheme
• Annual incentive trips and benefits
• Access to award winning learning & development and apprenticeship programmes
• Enhanced Maternity and Paternity Pay
• Flexible shifts to fit in with life!

We are a ‘people first’ business, we value difference and want everyone to be able to bring their true selves to work. We are committed to equality of opportunity for our colleagues and welcome applications from all sections of society regardless of age, disability, gender, sexual orientation, pregnancy and family leave, ethnicity, religion/belief, marriage/civil partnerships or any other basis as protected by applicable law. We are a Disability Confident employer, if you have a disability or additional needs that require adjustments, please do not hesitate to let us know at the point of application.

If all of this sounds exciting to you, then click ‘apply’ now!