Supervisor

Rituals; Glasgow; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury cosmetics brand in Glasgow is seeking a Rituals Expert to join their in-store management team. This role involves ensuring a premier customer experience while mentoring and supporting other team members. The ideal candidate will have a strong customer service background and experience in luxury retail. This position offers opportunities to grow professionally in a vibrant retail environment.

Qualifications

• Proven ability to provide excellent customer service.
• Strong product knowledge in luxury retail and cosmetics.
• Experience in mentoring and supporting team members.

Responsibilities

• Ensure an optimal customer experience as a brand ambassador.
• Mentor and support Rituals Advisors in-store.
• Work collaboratively with management to meet sales goals.

Job description

As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors.
Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!
You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.

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Created on 13/08/2025 by TN United Kingdom