Supervisor

SSP Food Travel Experts; City of Edinburgh; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading food service provider at Edinburgh Airport seeks a Supervisor for Starbucks, offering leadership opportunities in a dynamic environment. The role includes leading shifts, ensuring exceptional customer service, and managing team performance. Ideal candidates are experienced in hospitality or retail, natural leaders, and comfortable in busy settings. Offering competitive pay, flexible shifts, and career development. Join the team where energy, teamwork, and great coffee come together.

Benefits

Discounted meals while on shift

Discounted parking

Career development and training

Flexible shift patterns

Friends & Family discounts

Qualifications

• Previous experience in hospitality, retail or similar fast-paced environment.
• Natural leader who loves developing people.
• Confident in handling shifts and operational challenges.

Responsibilities

• Lead shifts and support the team to deliver exceptional service.
• Keep operations running smoothly including stock control.
• Create a positive work environment and motivate the team.

Skills

Leadership

Customer service

Team motivation

Operational management

Communication

Job description

About the Role

Supervisor – Starbucks, Edinburgh Airport

Permanent, Full-Time £13.30 up to £14.80* per hour

*an additional £1.50 per hour for hours worked between midnight and 6am

Love coffee? Love leading? Step into a high-energy leadership role at Starbucks in Edinburgh Airport, where every day brings a new buzz. From early mornings to evening flights, you'll lead your team to serve up great coffee and even better customer experiences in one of the UK’s busiest travel hubs.This is more than just a job – it’s a chance to build your leadership skills, develop your career, and work with one of the most recognisable brands in the world, all while enjoying great pay, flexibility, andunbeatable benefits.

Why join us as a Supervisor?

• £13.30 per hour, plus £1.50 extra per hour between midnight and 6 am
• Discounted meals while on shift
• Discounted parking while on shift - Parking only £3.46 per week
• Flexible shift patterns between 3 am – 10 pm, across weekdays, weekends & bank holidays
• Friends & Family discounts and savings through our dedicated app
• Career development through award-winning training, apprenticeships & fast-track progression
• Work with global brands like Starbucks, M&S, Burger King, and BrewDog in a vibrant airport setting

What you’ll be doing as a Supervisor:

• Leading shifts and supporting your team to deliver exceptional service with confidence and energy
• Keeping operations running smoothly — from stock control to store presentation
• Motivating your team and creating a positive, upbeat work environment
• Ensuring compliance with food safety and company policies
• Supporting the Unit Manager with training, development, and performance management

What we’re looking for in a Supervisor:

• Someone with previous experience in hospitality, retail, or a similar fast-paced environment
• A natural leader who loves developing people and setting the pace
• Confident in taking charge of shifts and handling whatever the day brings
• Comfortable with early starts or late finishes, and ideally used to 24/7-style operations
• Aged 18+, able to provide 5 years of references and pass a criminal record check (airport requirement)

Make your next move a bold one.

Apply now and lead the way at Starbucks – where every shift starts with energy, teamwork, and a great cup of coffee.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.