Supervisor

SSP; Belfast; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company seeks a Supervisor for their Belfast Grand Central Station location. This full-time role offers a competitive hourly pay of £13.80, increasing to £15.30 for specific shifts. You will lead a dynamic team in a fast-paced environment, ensuring excellent customer service and efficient operations. Key benefits include meal discounts, employee discounts, and comprehensive training programs. Join this vibrant team and make a real impact in hospitality.

Benefits

Discounted Meal

Employee Discounts

Friends and Family Discount App

Award-winning training programs

Health & Wellbeing Support

Qualifications

• Previous experience in a busy hospitality or retail role is preferred.
• Must be 18 years or older to perform certain tasks.
• Ability to inspire and lead a team effectively.

Responsibilities

• Lead the team through busy shifts and maintain a positive atmosphere.
• Take ownership of daily operations, opening, and closing responsibilities.
• Deliver exceptional customer service and resolve queries.

Skills

Team leadership

Customer service

Problem-solving

Hospitality experience

Job description

SUPERVISOR - BELFAST GRAND CENTRAL STATION, STARBUCKS

Pay Rate: £13.80 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £15.30 per hour.

Please note, this is a Full-Time role.

Hours of operation are 5am and 11pm. Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Supervisor and step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU :

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it.
• Due to some responsibilities within the Supervisor role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE SUPERVISOR ROLE :

• Previous experience leading a team in a busy Hospitality or Retail role is preferred.
• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.

AS A SUPERVISOR WE WILL OFFER YOU :

• Discounted Meal.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

Step up, lead brilliantly and apply today to join SSP as a Supervisor!

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.