Supervisor

Frasers Group; Belfast; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading retail company in Belfast seeks passionate individuals for a full-time position. Candidates should excel in providing luxury experiences, demonstrating excellent product knowledge. Responsibilities include engaging clients, supporting management, and leading a team. This role offers a competitive salary, a range of discounts, and opportunities for bonuses. Ideal applicants are confident, customer-focused, and eager to develop their skills in a dynamic environment.

Benefits

28 days holiday inclusive of bank holidays

20% Staff Discount across all stores

50% in-store uniform discount

Weekly/Monthly & Quarterly Commercial Bonuses

Discounted Gym membership

Qualifications

• Experience leading a team in a fast-paced environment.
• Demonstrates a high level of personal energy.
• Confident, assertive, and personable.
• Positive and enthusiastic with a can-do attitude.

Responsibilities

• Provide a luxury selling experience and maintain product knowledge.
• Engage with clients to develop customer loyalty.
• Support store management and lead brand ambassadors.
• Champion company culture and values.

Skills

Restaurant Experience

Customer Service

Hospitality Experience

Management Experience

Communication Skills

Leadership Experience

Job description

Responsibilities

• Provide a luxury selling experience to all customers demonstrating excellent product knowledge and expertise in fashion
• Confident demonstrating / applying products to customers while making recommendations to achieve sales and targets
• Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
• Passionate about the industry and trends
• Self-driven to develop and maintain your own product knowledge using brand and store product information education materials and attending training as required
• Pro-actively engage with clients to develop customer loyalty
• Contact clients with information on new ranges products and in-store events
• Own the planning and delivery of in-store events in conjunction with the store and brands
• Maintain high standards of visual presentation in stores by making sure displays are kept clean and tidy
• Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times
• Support with stock counts and other operational duties
• Be a Brand Expert through positive promotion of product and company image at all times
• Lead by example to support and coach the brand ambassadors
• Support the store management team
• Develop strong relationships with brand representatives
• Perform as a team player participating in all activities to contribute to the store objectives
• Ensure compliance with all policies and procedures
• Champion our company culture and values

Qualifications

An opportunity like this is for the fearless.

The potential is massive the experience unrivalled. To be able to make the most of it you need to live and breathe our principles - you will :

Think without limits and take the team with you

You will see the possible in impossible and will be open-minded and humble not afraid to take a risk if its the best option for the business.

Own it and back it

You will take pride in what you do with confidence but not overconfidence. Its important you take ownership of your decisions stand by your convictions and reason with contradiction.

Not hesitate and act with purpose

You will ask for forgiveness not permission. You will be comfortable juggling multiple projects acting both decisively and instinctively without support from managers.

Be commercial and customer-focused.

You will be creative and analytical balancing big-picture trends and detailed commercial performance. You will have a forensic commercial mindset always considering the commercial impact of any decision.

Candidate Profile

• Experience leading a team in a fast paced environment
• Demonstrates a high level of personal energy
• Confident assertive and personable
• Positive and enthusiastic with a can do attitude
• Great communication skills
• Self-driven to upskill and learn
• Resilient and resourceful
• A natural coach and leader

Rewards

• Basic rate salary 30222 per annum
• 28 days holiday a year inclusive of bank holidays
• 20% Staff Discount across all Frasers group Stores
• 50% in store uniform discount
• Weekly / Monthly & Quarterly Commercial Bonuses
• Commission led bonuses across a wide range of products
• Long Service awards
• Discounted Gym membership

Remote Work: No

Employment Type: Full-time

Key Skills

• Restaurant Experience
• Customer Service
• Hospitality Experience
• Management Experience
• Mediation Experience
• Guest Services
• Merchandising
• Experience with Children
• Leadership Experience
• Mentoring
• Supervising Experience
• Neonatal Ventilator

Experience: years

Vacancy: 1