Subject Access Request Officer - Information Governance

Sanctuary Personnel; Wolverhampton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A reputable organisation in Wolverhampton is looking for a Subject Access Request Officer to manage and respond to Subject Access Requests in compliance with the Data Protection Act 2018. This role involves working within a supportive team, handling sensitive information, and ensuring timely processing of requests. Key qualifications include comprehensive knowledge of data protection laws and strong communication skills. Competitive hourly rate and full-time hours offered.

Benefits

Flexible working arrangements

Professional development opportunities

Team environment

Diverse experience across departments

Modern office in a vibrant city

Qualifications

• Comprehensive understanding of handling Subject Access Requests in line with legal requirements.
• Experience in a local authority or similar environment is necessary.
• Expertise in stakeholder management and effective communication.

Responsibilities

• Manage incoming Subject Access Requests and ensure timely processing.
• Collaborate with service areas to gather relevant personal data.
• Redact third-party information accurately to maintain compliance.

Skills

Comprehensive knowledge of Data Protection Act 2018 and UK GDPR

Experience in managing Subject Access Requests

Ability to handle sensitive information

Strong analytical skills

Excellent written and verbal communication skills

Proficiency in Microsoft Office and case management systems

Ability to work well under pressure

Tools

Microsoft Office

Case management systems

Redaction software tools

Job description

Subject Access Request Officer - Information Governance

Join us as a Subject Access Request Officer specialising in Information Governance based in Wolverhampton, UK. This ongoing contract position offers a competitive hourly rate of £18.70. Full-time hours are available, providing a fantastic opportunity to embark on an exciting career journey in data protection with a reputable organisation.

Perks and benefits

• Flexible working arrangements allowing you to balance work and life with ease.
• A welcoming team environment where collaboration and support are prioritised.
• Opportunities for professional development to help you grow and stay ahead in your field.
• Gain diverse experience by working across various departments to enhance your skillset.
• Enjoy working in a modern office in Wolverhampton, a city renowned for its rich history and vibrant culture.

Job Purpose

You will manage and respond to Subject Access Requests in line with the Data Protection Act 2018 and UK GDPR. Your role will focus on redacting and issuing information, ensuring individuals\' rights to access their personal data are respected while safeguarding sensitive information and maintaining compliance with statutory obligations.

What you will do

• Manage incoming Subject Access Requests from individuals or authorised representatives, ensuring requests are processed within statutory deadlines.
• Communicate and collaborate with service areas to gather relevant personal data.
• Use redaction tools to redact third-party or exempt information, applying watermarks and sense-checking to create compliant documentation.
• Dispatch completed information to requesters using secure and council-compliant methods.
• Apply legal exemptions accurately and document decisions to ensure they are defensible.
• Maintain comprehensive records in the corporate SAR register for audit purposes.
• Ensure all responses are clear, complete, and delivered within legal timelines.

Key Requirements

• Comprehensive knowledge of the Data Protection Act 2018 and UK GDPR, particularly as they relate to SARs.
• Experience in managing Subject Access Requests in a local authority or similar environment.
• Ability to handle sensitive information professionally, including social care and HR records.
• Strong analytical skills with meticulous attention to detail for redaction.
• Excellent written and verbal communication skills, with expertise in stakeholder management.
• Proficiency in Microsoft Office, case management systems, and redaction software tools.
• Capability to work well under pressure and meet tight deadlines while functioning effectively as part of a team.

Wolverhampton is a fantastic place to live and work, blending modern amenities with a storied past. The city is alive with cultural events, sporting activities, and excellent dining options, making it an ideal spot to both settle and thrive professionally. Come and experience the dynamic environment Wolverhampton offers while making a significant impact in the world of data protection.