Student Support & Data Administrator (Flexible Working)

University of Reading; Henley-on-Thames; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading educational institution in Henley-on-Thames is looking for a Student Support Administrator. This full-time, permanent role involves providing essential administrative support to the Student Support team, including handling student enquiries, processing requests, and managing data related to academic engagement. Candidates should have strong administrative skills and experience in a university environment. The role is fast-paced and requires excellent communication and customer service skills.

Qualifications

• Strong administrative and customer service skills.
• Experience of processes for identifying and supporting at-risk students.
• Proven ability to manage complex administrative processes.

Responsibilities

• Handle student inquiries and process requests.
• Manage email extension requests and take minutes at meetings.
• Liaise with the School Director of Academic Tutoring.

Skills

Excellent administrative skills

Customer service skills

Experience in a University environment

Communication skills

Ability to respond with empathy

Experience with student databases

Job description

A leading educational institution in Henley-on-Thames is looking for a Student Support Administrator. This full-time, permanent role involves providing essential administrative support to the Student Support team, including handling student enquiries, processing requests, and managing data related to academic engagement. Candidates should have strong administrative skills and experience in a university environment. The role is fast-paced and requires excellent communication and customer service skills.