Student Success & Retention Officer

GEDU Global Education; Manchester; On-site; GBP 100,000 - 125,000; Full time

Job summary

A prominent educational institution in Manchester is looking for a dedicated student support professional. This role focuses on building strong relationships with students, identifying and resolving issues, and providing support throughout their academic journey. Candidates should have a degree or equivalent experience and excellent communication skills. The position offers competitive benefits including annual leave and opportunities for career development.

Benefits

Annual leave

Workplace pension scheme

Opportunities for career development

Qualifications

• Candidates must hold a degree or have equivalent experience.
• Strong communication skills are essential for this role.
• Ability to handle multiple priorities effectively.

Responsibilities

• Enhance student retention by building relationships with students.
• Proactively identify and resolve student issues.
• Support students throughout their academic journey.

Skills

Excellent communication skills

Ability to manage multiple priorities

Education

Degree or equivalent experience

Job description

A prominent educational institution in Manchester is seeking a dedicated student support professional to enhance student retention. The role involves developing strong relationships with students, proactively identifying and resolving their issues, and ensuring they are supported in their academic journey. Ideal candidates will hold a degree or equivalent experience, possess excellent communication skills, and be adept at managing multiple priorities. The position offers competitive benefits, including annual leave, a workplace pension scheme, and opportunities for career development.