Student Services Officer

The Hawthorns School; Chelmsford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A specialized educational institution in Chelmsford is seeking a Student Services Officer to join their team. This role requires a resilient and collaborative professional who is keen to learn and support individuals and groups. You will help develop a holistic education environment tailored to autistic pupils, ensuring they achieve personal and academic goals. The ideal candidate will exhibit organizational skills and an excellent ability to communicate within a supportive teaching environment. Professional fulfillment and wellbeing support are offered.

Benefits

Professional development

Supportive team atmosphere

Qualifications

• Resilient and collaborative professional.
• Keen to learn and share expertise.
• Ability to support individuals and groups.

Responsibilities

• Support pupils in achieving personal and academic goals.
• Provide a holistic education tailored to pupils' needs.
• Collaborate with teaching, support, and therapy staff.

Skills

Professionalism

Confidentiality

Organizational skills

Efficiency

Proactive approach

Excellent communication

Job description

Student Services Officer

The Hawthorns School, Chelmsford
Job Ref No. ECC7006-102
Position Type: Administration
Pay Range: LGPCD Scale 5, Point 9 - 12
Position Start Date: Immediate
Contract Type: Part-time, Permanent
Application Close: 27/01/2026 Midday
Date of Interviews: 2nd February 2026

Job Description

Dear Candidate,

Thank you for your interest in this post. The Hawthorns School opened its doors in January 2023 for autistic young people. We are now in our brand‑new purpose‑built school and are expanding our provision.

We have an opportunity for a Student Services Officer to join our team. We are looking for a resilient and collaborative professional who:

• Is professional, confidential and calm
• Is organised, efficient and solution‑focused
• Is confident supporting individuals and groups
• Is proactive, caring and positive with people
• Is keen to learn and share expertise
• Is an excellent communicator and collaborator

This is a unique opportunity to help us develop a school that provides a holistic education and environment for pupils with autism, tailored to their specific needs. Pupils will be supported to achieve a range of individual, personal and academic goals by a team of teaching, support and therapy staff. We are committed to developing pupil achievement through the aims of personal growth, participation and preparation for adulthood.

We are looking for team members who work hard, desire to learn, are adaptable and have a ‘can‑do’ attitude. If you embrace a challenge, have a sense of humour and are looking to join a supportive, like‑minded team, we would really like to meet you.

We can offer you professional fulfilment, development, care and attention to wellbeing and a lot of fun.

About the Hawthorns School

The Hawthorns School opened in January 2023 for children with autism. We now offer a full‑time education for pupils aged 7‑16 who have an EHCP, with a focus on social communication, emotional regulation and relationship‑building. Pupils will benefit from a broad and balanced curriculum that includes literacy and numeracy. Ten residential places are available Monday to Thursday each week.

Contact Information

Carrie Massey
The Hawthorns School
Thornhurst Road, Chelmsford
Essex, CM1 2XT
Telephone: [phone]
Email: [e-mail]